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About the Role

Oversee the work activities of cleaners within the site, supervising staff responsible for ensuring a clean, orderly, and safe environment for employees and clients.

Responsibilities

• Coordinate and manage the team's daily activities, establishing work schedules, assigning tasks, and cross-training staff.
• Schedule daily staff meetings and required in-service training sessions.
• Monitor cleaning equipment condition and order cleaning supplies as needed, ensuring secure storage.
• Liaise with clients and employees, handling complaints and feedback.
• Communicate requests to the team, confirm completion, inspect work, and submit daily cleanliness reports.
• Initiate regular training on procedures for chemical cleaner usage.
• Ensure standardized cleaning processes meet company standards.
• Provide daily cleaning support to designated private areas of the building as needed.
• Resolve complex problems and identify appropriate approaches to accomplish team objectives.
• Establish new techniques to ensure the team meets its objectives.
• Ensure personal and team outcomes positively impact customer objectives.
• Lead by example and model behaviors consistent with CBRE-GDS values.

Requirements

• High School Diploma or equivalent.
• Equivalent combination of education and relevant experience may be considered.
• Minimum of 5 years of job-related experience.
• Prior shift manager or supervisory experience.
• Fulfill physical requirements including stooping, standing, walking, and climbing stairs.
• Ability to lift/carry heavy loads of 50 lbs. or more.
• In-depth understanding of processes, procedures, systems, and concepts within own function and basic knowledge of related job functions.
• Ability to explain complex concepts or sensitive information.
• Knowledge of Microsoft Office products.
• Excellent organizational skills with a master-level inquisitive mindset.

Skills

• Microsoft Office products
• Organizational skills
• Inquisitive mindset

Location

• Onsite

Work Type

• Full-time

Experience Level

• Minimum of 5 years of job-related experience
• Prior shift manager or supervisory experience

Education Level

• High School Diploma or equivalent

Salary/Compensations

• $20.00 - $21.00 per hour

Benefits

• Medical
• Well-being
• Financial planning
• Short-term incentives

About the Company

• CBRE Government and Defense Services is a company that offers roles within the government and defense sector.