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About the Role
We are seeking a proactive, detail-oriented Pensions Support Specialist to become the go-to expert for pension queries across our organisation. You will be the trusted first point of contact for HR Business Partners and Employee Relations teams, combining technical pension knowledge with excellent stakeholder management.
Responsibilities
- Resolve pension queries independently
- Support strategic HR projects
- Improve pension communications
- Manage complex cases
- Drive governance compliance
Requirements
- Previous experience in pensions (management, consulting, or administration)
- GCSE Maths & English (or equivalent)
- Advanced skills in problem solving, relationship management, communication, time management, and decision-making
- Intermediate Excel/Google Sheets and Word/Google Docs skills
- Strong interpersonal skills - You can influence, negotiate, and build trust
- Organised & deadline-driven
- Self-starter mentality
Skills
- Problem solving
- Relationship management
- Communication
- Time management
- Decision-making
- Excel
- Google Sheets
- Word
- Google Docs
- Interpersonal skills
- Influence
- Negotiation
- Trust building
- Organization
- Deadline-driven
- Initiative
- Project management
- Stakeholder engagement
Location
- Hybrid
- London Office
Work Type
- Hybrid
Experience Level
- Depending on experience
Education Level
- GCSE Maths & English (or equivalent)
- Graduate degree (or equivalent) - Desirable
- PMI or relevant pensions qualifications (RPC, Trustee Certificate) - Desirable
- The Pensions Regulator's Trustee Toolkit - Desirable
Salary/Compensations
- £42,000 depending on experience
Benefits
- Veolia benefits including discretionary bonus scheme
- Access to our company pension scheme
- Discounts on everything from groceries to well known retailers
- Access to a range of resources to support your physical, mental and financial health
- 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
- One paid days leave every year to volunteer and support your community
- Ongoing training and development opportunities
- Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards
About the Company
- Where other people see waste, our community here at Veolia see opportunity.
- We’re determined to push for ecological transformation through waste, water and energy, and are committed to getting the tough jobs done.
- We see the potential of every member of our team, and are giving them the chance to realise it with us.
- Our values being community spirit, responsibility, innovation, customer focus and respect keep us focused on those who matter – all 14,000+ of our employees, our customers and our communities too.
- We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025.
- This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.
Equal Opportunity
- As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.
- We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.