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About the Role

The Senior AV Engineer is responsible for designing, implementing, supporting, and continuously improving enterprise audiovisual systems, conference-room technology, video collaboration environments, and meeting-space experiences. This role serves as the senior technical resource for AV architecture, room standards, video conferencing platforms, control systems, audio performance, camera/display quality, and end-user meeting reliability. The engineer partners with IT, Facilities, third-party integrators, vendors, and business stakeholders to deliver secure, intuitive, and high-quality AV experiences across various meeting spaces.

Responsibilities

Lead the design, engineering, deployment, configuration, and lifecycle management of enterprise AV systems, video conferencing rooms, and meeting-space technology across global offices
Own AV room standards for conference rooms, boardrooms, training rooms, huddle spaces, divisible rooms, executive meeting spaces, and hybrid collaboration environments
Engineer, configure, troubleshoot, and optimize cameras, microphones, speakers, displays, codecs, DSPs, control processors, touch panels, matrix switchers, room scheduling panels, and related AV infrastructure
Provide Tier 2 and 3 escalation support for complex AV and video collaboration incidents
Validate room performance through commissioning, testing, tuning, signal-flow review, firmware management, device health checks, and post-installation quality assurance
Monitor AV device health, room availability, meeting success rates, adoption trends, and user experience metrics
Partner with network, security, endpoint, identity, facilities, workplace services, application, and vendor teams to ensure AV environments are reliable, secure, scalable, and aligned with enterprise standards
Lead AV upgrades, room refreshes, technology pilots, vendor evaluations, proof-of-concept efforts, and service improvement initiatives
Create and maintain AV design standards, room drawings, signal-flow diagrams, configuration baselines, commissioning checklists, asset inventories, support runbooks, and knowledge-base articles
Support change management, incident management, problem management, capacity planning, vendor coordination, service reviews, and operational readiness for AV services
Mentor junior engineers and support teams on AV troubleshooting, room support procedures, commissioning practices, and operational best practices
Participate in scheduled maintenance windows, after-hours support, and on-call rotation as needed
Travel between office locations or project sites may be required for room deployments, AV commissioning, support escalations, and technology refreshes
Maintain a high standard of AV service availability, room readiness, documentation, security, and user experience across all supported meeting spaces

Requirements

Advanced AV troubleshooting, signal-flow analysis, and root-cause investigation
Strong focus on meeting-room reliability, user experience, and service quality
Executive presence and professional communication for high-visibility meetings and client-facing spaces
Technical leadership, mentoring, and AV standards ownership
Strong ownership, accountability, and follow-through on AV incidents, projects, and refresh initiatives
Ability to translate business meeting needs into practical room designs and AV technology solutions
Continuous improvement mindset with attention to commissioning quality, operational detail, and proactive service monitoring
Bachelor’s degree in Information Technology, Engineering, Audiovisual Technology, Telecommunications, or a related field, or equivalent professional experience
7+ years of hands-on experience designing, implementing, supporting, or engineering AV systems, video conferencing rooms, collaboration spaces, or enterprise meeting technologies
CTS or CTS-D certification (required)
Deep experience with AV room technologies, including cameras, microphones, speakers, displays, control processors, DSPs, codecs, touch panels, matrix switchers, cabling standards, and room scheduling systems
Strong understanding of audio signal flow, gain structure, acoustic considerations, camera framing, display standards, control programming concepts, and room commissioning practices
Working knowledge of QoS, VLANs, DNS, DHCP, firewalls, multicast/unicast behavior, network connectivity, and enterprise network fundamentals as they relate to AV-over-IP and video collaboration services
Experience troubleshooting complex AV, video conferencing, room-control, and meeting-quality issues using logs, monitoring platforms, vendor portals, diagnostic utilities, and hands-on room testing
Familiarity with ITIL-based change, incident, and problem management practices
Strong documentation, communication, vendor-management, and stakeholder-engagement skills
Ability to manage multiple priorities, lead AV technical initiatives, and support high-visibility executive, client-facing, or mission-critical meeting environments
Additional certifications such as CTS-I, Microsoft Teams Rooms, Zoom Rooms, Cisco collaboration, Crestron, Extron, Q-SYS, Biamp, Shure, or other relevant AV/vendor certifications (preferred)
Experience with Microsoft Teams Rooms, Zoom Rooms, Cisco Webex, Poly, Crestron, Logitech, Yealink, Shure, Biamp, Q-SYS, Extron, or similar AV and collaboration ecosystems (preferred)
Experience with AV device provisioning, remote room monitoring, alerting platforms, reporting dashboards, firmware management, and service-management integrations (preferred)
Experience supporting AV standards, room templates, technology refresh programs, and multi-site conference-room deployments in hybrid, global, or highly regulated enterprise environments (preferred)

Skills

AV troubleshooting
Signal-flow analysis
Root-cause investigation
Meeting-room reliability
User experience
Service quality
Executive presence
Professional communication
Technical leadership
Mentoring
AV standards ownership
Ownership
Accountability
Follow-through
Business needs translation
Room design
AV technology solutions
Continuous improvement
Commissioning quality
Operational detail
Proactive service monitoring
AV systems design
AV systems implementation
AV systems support
AV systems engineering
Video conferencing rooms
Collaboration spaces
Enterprise meeting technologies
CTS
CTS-D
AV room technologies
Cameras
Microphones
Speakers
Displays
Control processors
DSPs
Codecs
Touch panels
Matrix switchers
Cabling standards
Room scheduling systems
Audio signal flow
Gain structure
Acoustic considerations
Camera framing
Display standards
Control programming concepts
Room commissioning practices
QoS
VLANs
DNS
DHCP
Firewalls
Multicast/unicast behavior
Network connectivity
Enterprise network fundamentals
AV-over-IP
Video collaboration services
ITIL
Change management
Incident management
Problem management
Documentation
Communication
Vendor management
Stakeholder engagement
Priority management
Technical initiative leadership
Microsoft Teams Rooms
Zoom Rooms
Cisco Webex
Poly
Crestron
Logitech
Yealink
Shure
Biamp
Q-SYS
Extron
AV device provisioning
Remote room monitoring
Alerting platforms
Reporting dashboards
Firmware management
Service-management integrations
Technology refresh programs
Multi-site conference-room deployments

Location

New York

Work Type

Regular

Experience Level

7+ years of hands-on experience

Education Level

Bachelor’s degree in Information Technology, Engineering, Audiovisual Technology, Telecommunications, or a related field, or equivalent professional experience

Salary/Compensations

$116,000 - $150,500 annually

Benefits

Medical
Dental
Vision
Life/AD&D
Long Term Care
Short- and Long-Term Disability
Flexible Spending Accounts
Health Savings Account
Healthcare Concierge and Advocacy
Lifestyle Spending Account
Voluntary 401(k) Plan
Profit Sharing
10 Paid Holidays per year
Generous PTO Program
Paid Parental Leave
Fertility Benefits
Breast Milk Shipping
Back-up Child Care
Elder Care
Tutoring
Wellbeing programs (Employee Assistance Program, Relationship Support, Mental Health, Menopause and Midlife Health and Well-Being Events)
Retirement Plan Consulting
Anniversary Bonus Program
Professional Development Programs
Transportation and Commuter Benefits
International Travel Insurance
Critical Illness
Hospital Indemnity
Accident Insurance
Auto/Home/Pet Insurance
Prepaid Legal Insurance
Employee Discounts

About the Company

Paul Hastings is a leading international law firm that provides innovative legal solutions to many of the world's top financial institutions and Fortune Global 500 companies.
With a strong presence throughout the U.S., Asia, Europe, Latin America, and the Middle East, we have the global reach and extensive capabilities to provide personalized service wherever our clients’ needs take us.
As one of the world’s leading law firms, we seek dynamic individuals who share our commitment to service, innovation, and professional growth.

Equal Opportunity

Paul Hastings is an equal opportunity employer.
Pursuant to applicable local law, we will consider qualified applicants with criminal histories in a manner consistent with the requirements of the relevant fair chance ordinance.