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About the Role

Join New Flyer as a Field Service Technician, where you’ll play a crucial role in maintaining and repairing our diverse fleet. You will ensure that our buses, from diesel engines to electric drivetrains, operate at their peak performance. This dynamic, customer-facing position involves troubleshooting, repairing equipment, completing retrofits, and ensuring high levels of customer satisfaction through professional service.

Responsibilities

Diagnose and repair advanced systems, including diesel, electric, and hydrogen fuel cell engines.
Handle intricate repairs across HVAC systems, driveline components, and electrical systems.
Service and repair complex HVAC systems.
Conduct in-depth troubleshooting and repairs of high-voltage electrical systems and drivetrains for electric buses.
Employ advanced diagnostic tools to resolve complex issues.
Oversee the final inspection process for fleet vehicles, ensuring all repairs and maintenance meet rigorous safety and performance standards.
Provide guidance and support to junior mechanics, including Mechanic III and Mechanic II team members.
Mentor and help develop junior mechanics' skills to uphold high standards of workmanship.
Stay updated with industry advancements and integrate new technologies into your work.
Contribute to setting the standard for maintenance practices, including those related to electric and hydrogen fuel cell vehicles.

Requirements

A minimum of five (5) years' work experience working in a similar position preferably with heavy duty transit buses or heavy-duty trucks.
Experience with diesel engines, driveline components, electrical systems, and electric vehicle maintenance.
Familiarity with diagnostic devices such as DDEC, ATEC readers, and equipment diagnostics (e.g., Cummins Insite, DDDL, Allison DOC, Wabco Toolbox, Bendix ACOM).
Proficiency with shop tools, diagnostic devices, and equipment for assembly and repairs.
High level of professionalism with strong customer service skills, capable of interacting positively with clients.
High problem-solving skills and the ability to work independently and as part of a team.
High organizational skills and the ability to maintain detailed reports and logs.
Willingness to travel 50% of the time.
Valid passport required.
Strong understanding of safety practices and effective use of personal protective equipment.

Skills

Diesel engines
Electric vehicle maintenance
Driveline components
Electrical systems
Diagnostic devices
Shop tools
Customer service
Problem-solving
Organizational skills
Safety practices

Location

Greater Toronto Area (GTA)

Work Type

Field Service
Day Shift
Travel

Experience Level

5+ years

Education Level

Certified Truck & Coach Technician (310T)
Red Seal Preferred
Additional certifications related to electric vehicles or advanced diagnostics are beneficial

Salary/Compensations

$42 - $48 per hour

Benefits

Company Paid Benefits
Core Benefit Plan (Health, Dental, & Vision) - Effective Day 1 of Employment
Optional Buy-Up Plan
Heath Spending Account (HSA)
Employee Assistance Program (EAP)
Disability Insurance
Personal Protective Equipment (PPE)
12 Paid STAT Holidays
Birthday Paid Day Off
Voluntary Overtime
Boot Allowance
On the job skill and development training
Ability to advance your career with a growing company
6% Vacation (after 1 year of service)
Onsite Parking

About the Company

New Flyer is North America’s heavy-duty transit bus, based on experiences leader, providing sustainable mobility solutions through transit buses, technology, and infrastructure.
New Flyer is a subsidiary of NFI Group, a leading independent bus and coach manufacturer and a leader in electric mass mobility solutions.
Building on its 90+ year legacy of innovation, New Flyer is the only manufacturer offering all three types of zero-emission transit buses, with over 1,900 zero-emission buses delivered to date.
Proudly serving all 25 of the largest transit agencies in North America, New Flyer actively supports over 35,000 heavy-duty transit buses currently operated by approximately 500 agencies.
We exist to move people. Our mission is to design, deliver, and support market-leading bus and motorcoach solutions that are safe, accessible, efficient, and reliable.
Our values—safety, quality, integrity, accountability, teamwork, and sustainability—are at the core of everything we do.
Leveraging 450 years of combined experience, NFI offers a wide range of propulsion-agnostic bus and coach platforms, including market leading electric models.
Through its low- and zero-emission buses and coaches, infrastructure, and technology, NFI meets today’s urban demands for scalable smart mobility solutions.
Together, NFI is enabling more livable cities through connected, clean, and sustainable transportation.

Equal Opportunity

New Flyer is an equal opportunity employer.
We celebrate diversity, ensure equitable experiences and are committed to creating an inclusive environment reflective of the communities we operate.
Accommodations are available at all stages of the recruitment process, at the candidates’ request.