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About the Role

The Document Reviewer Specialist is responsible for the timely review, verification, reconciliation, control, and administration of production, processing, quality, and regulatory documentation within Cayuga Milk's aseptic, ESL, and dairy ingredient manufacturing operations. This role ensures all manufacturing and quality records are complete, accurate, compliant, and audit-ready prior to final quality review and product release, maintaining the integrity of the Quality Management System (QMS).

Responsibilities

Review Batch Production Records (BPRs), manufacturing records, packaging records, sanitation documentation, laboratory records, and quality documentation for completeness, accuracy, legibility, and compliance.
Verify production documentation prior to product release review.
Confirm all required signatures, initials, dates, timestamps, and verification activities are properly completed.
Verify critical process parameters including time, temperature, pressure, flow rates, hold tube performance, and scheduled process requirements.
Review aseptic processing documentation for compliance with FDA Low Acid Canned Food (21 CFR Part 113) regulations and Process Authority requirements.
Compare production documentation against approved Master Manufacturing Records, scheduled processes, formulas, specifications, and work instructions.
Identify missing documentation, calculation errors, omissions, deviations, or inconsistencies requiring correction.
Collaborate with Production and QA personnel to resolve documentation discrepancies before records are finalized.
Prepare complete documentation packages for Quality review prior to product disposition.
Maintain the company's controlled document management system.
Prepare, proofread, format, and process controlled documents.
Maintain revision histories and document version control.
Maintain Master Document Lists.
Issue controlled documents throughout manufacturing departments.
Remove obsolete documentation from circulation.
Maintain document retention in accordance with company policy and regulatory requirements.
Scan, file, organize, archive, and retrieve electronic and paper records.
Support implementation and maintenance of Electronic Document Management Systems (EDMS).
Ensure documents remain secure, confidential, and readily retrievable.
Maintain and review quality documentation including Batch Production Records, Aseptic processing records, Thermal processing records, Laboratory testing records, Environmental monitoring records, Calibration records, Preventive maintenance records, Sanitation records, CCP monitoring records, HACCP records, CAPA documentation, Internal audit documentation, Supplier approval records, Product specifications, Ingredient specifications, Process Authority documentation, Employee training records, and Validation and verification documentation.
Ensure all records are complete, accurate, legible, and retained according to company procedures.
Support compliance with FDA Food Safety regulations, 21 CFR Part 113 (Low Acid Canned Foods), Grade "A" Pasteurized Milk Ordinance (PMO), HACCP, FSMA, Current Good Manufacturing Practices (cGMPs), SQF Food Safety Code, USDA requirements, State regulatory agencies, Customer-specific quality requirements, Good Documentation Practices (GDP), and ALCOA+ documentation principles.
Provide documentation support during SQF Certification Audits, FDA inspections, USDA inspections, State regulatory inspections, Customer audits, Internal audits, and Third-party certification audits.
Retrieve requested documentation.
Prepare audit files.
Organize production records.
Reconcile documentation.
Support corrective action documentation.
Assist with audit responses.
Ensure records are inspection-ready.
Track recurring documentation errors and trends.
Recommend improvements to document control processes.
Assist with development of standardized forms and templates.
Support operator retraining through documentation trend analysis.
Participate in continuous improvement initiatives related to documentation accuracy and compliance.
Assist with implementation of electronic quality systems.
Support special Quality and Operations projects.
Work closely with Production, Quality Assurance, Food Safety, Laboratory, Engineering, Maintenance, Sanitation, Supply Chain, and Operations Leadership to resolve documentation issues, investigate deviations, and improve documentation quality.

Requirements

Associate's degree in Food Science, Quality Assurance, Business Administration, Manufacturing Technology, or a related field.
Bachelor's degree in Food Science, Dairy Science, Quality Systems, Business Administration, or related discipline.
Equivalent combinations of education and experience may be considered.
Minimum 2–3 years of experience in document control, quality assurance, manufacturing documentation, records management, or regulated manufacturing.
Dairy manufacturing experience.
Aseptic processing experience.
Food manufacturing experience.
Electronic Quality Management Systems (eQMS/EDMS).
FDA-regulated manufacturing.
Batch record review.
Quality Management Systems.
Ability to work throughout office, laboratory, warehouse, and manufacturing environments.
Regular standing, walking, bending, reaching, climbing stairs, and navigating production areas.
Exposure to cold, wet, humid, and noisy dairy manufacturing environments.
Ability to wear required Personal Protective Equipment (PPE), including hairnets, beard nets, frocks, safety glasses, hearing protection, and slip-resistant footwear.
Ability to lift up to 50 pounds independently and heavier items with assistance or reasonable accommodation.
Ability to distinguish colors, read technical documentation, and accurately review handwritten and electronic records.
Ability to work safely around operating production equipment while following all food safety and plant safety requirements.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Skills

Strong understanding of document control principles.
Excellent organizational and time management skills.
Exceptional attention to detail.
Ability to identify documentation inconsistencies.
Strong analytical and problem-solving skills.
Ability to prioritize multiple tasks in a fast-paced manufacturing environment.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook, SharePoint).
Experience with Electronic Document Management Systems preferred.
Working knowledge of GMPs, HACCP, SQF, FSMA, FDA regulations, PMO, LACF (21 CFR Part 113), Good Documentation Practices, and ALCOA+ principles.
Ability to maintain confidentiality of quality and manufacturing records.
Attention to Detail
Accountability
Integrity
Organization & Planning
Analytical Thinking
Critical Thinking
Continuous Improvement
Teamwork & Collaboration
Communication
Adaptability
Customer Focus
Professionalism
Dependability
Quality Orientation
Regulatory Compliance

Location

Office, laboratory, warehouse, and manufacturing environments

Work Type

12-hour rotating day shift (6:00 AM – 6:00 PM)
Rotating schedule of 3 days on, 2 days off, 2 days on, 3 days off
Includes weekends and holidays as scheduled

Experience Level

Minimum 2–3 years of experience

Education Level

Associate's degree
Bachelor's degree

Salary/Compensations

$24.50-$35.00

About the Company

At Cayuga Milk Ingredients, we value a fair and comprehensive approach to compensation.
Cayuga Milk Ingredients is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
The contractor will not discriminate against employees or applicants for discussing or disclosing their own pay or the pay of others.
All Cayuga employees recognize that the success and prosperity of the company is everyone’s responsibility.
All employees are expected to treat each other in a positive, respectful, and professional manner, to be at work for their assigned shift and to work safely as a team.
Employees must be self-starters who can relate to all levels of the organization.

Equal Opportunity

Cayuga Milk Ingredients is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.