About the Role
At Outpost, Operations means problem-solving at scale. We tackle the company's toughest challenges with speed, precision, and creativity. We design systems that unlock efficiency and power global growth. We're looking for a junior generalist to work inside that engine. You'll be attached to real initiatives across the business - product, onboarding, market launches, finance, GTM - and you'll own concrete pieces of them end to end. This is a generalist role where you'll value breadth over depth. You'll work directly with the founding team, compressing years of learning into months.
Responsibilities
- Feed learnings from merchants and the market back into the product roadmap.
- Help scope features by gathering pain points, sizing opportunities, and drafting specifications.
- Track product performance and competitive positioning.
- Run and improve processes for onboarding, compliance, and merchant operations.
- Support new market launches by owning and driving checklists for legal, tax, payments, and operational steps.
- Join customer conversations, prepare materials, and follow up to keep deals moving.
- Write playbooks and documentation to enable scaling without increasing headcount.
- Build and maintain models for unit economics, pricing, and market planning.
- Maintain clean, current, and trusted KPI tracking and reporting.
- Support the preparation of investor updates and board materials.
Requirements
- 0-2 years of experience, or exceptional straight out of university.
- Internships or a first role in high-growth fintech or tech, consulting, banking, or a startup.
- STEM or quantitative degree preferred, but not required if analytical horsepower can be demonstrated.
- Evidence of building, running, or fixing something real (a project, business, system, analysis).
- Ridiculous bias for action; you solve, not observe.
- Analytically strong; comfortable in a spreadsheet, curious about SQL, allergic to unquantified claims.
- AI-native by instinct; reach for Claude, scripts, and no-code to solve problems efficiently.
- Precise; check your work before it's requested, as mistakes can have significant consequences.
- Strong EQ; ability to read a room, a customer, or a blocker.
- Exceptionally hard working; view work as a core part of your purpose.
- Fluent in ambiguity and chaos; comfortable in a startup environment.
- Curious and resourceful; able to figure anything out.
- Clear, quantified achievements on your CV.
- Not an internship where you watch; you'll carry real workstreams with real deadlines.
- Not a single-function track; you won't specialize in year one.
- Not for someone who needs defined processes and hierarchy to be effective; you'll often be building the process.
Skills
- Problem-solving
- System design
- Data modeling
- Market analysis
- Process improvement
- Project management
- Financial modeling
- Data analysis
- Spreadsheet proficiency
- SQL (curiosity)
- AI tool utilization (Claude, scripts, no-code)
- Attention to detail
- Emotional intelligence (EQ)
- Ambiguity tolerance
- Resourcefulness
Location
- London
Work Type
- In-person
- Full-time
Experience Level
- Junior
- 0-2 years
Education Level
- STEM or quantitative degree preferred
Benefits
- Ability to own your work and move fast
- World-class training from experienced operators
- A global mission with real impact
- Low politics, high output environment
- Culture of builders
About the Company
- Global expansion is broken. Without a local entity, conversion rates fall, costs rise, and compliance gets messy. Outpost fixes it.
- Selling internationally is a maze of tax, payments, and operational friction. Most brands avoid it or expand slowly and expensively.
- Outpost is your modular back office for global commerce. Pick only what you need (tax, payments, treasury, or operations) and unlock new markets without the overhead.
- Sometimes we act as Merchant of Record, taking on tax and compliance risk. Other times, we give you the tools to do it yourself.
- Sell anything, anywhere. Without compromise.
