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About the Role

Join our dynamic team as a Customer Technology Advisor and become an integral part of our cutting-edge Go-To-Market team. As a certified expert in your field, you’ll be at the forefront of revolutionizing technology solutions for our valued customers, with AI at the core. Working hand in hand with our Kyndryl Consult Partners and Customer Partners, you will leverage your technical, solution and enterprise software expertise to drive targeted opportunities and exceed customer expectations. In this role, you’ll be a trusted ally and visionary, delivering differentiated value to our customers. Through engaging demos and compelling presentations, you will showcase our credibility and authority in the industry, leaving a lasting impression on potential customers. You have the unique opportunity to join us at a time when you can shape how our consulting practice operates today and evolves for the future.

Responsibilities

Coordinate the entire sales process, ensuring quality and compliance verification while adhering to Kyndryl best practices.
Support Consulting, Advisory, and Architecture activities across Sales, and Pre-Sales, collaborating closely with Customer Partners and Kyndryl Consult Partners.
Identify the intricate business and technical requirements of our customers, leveraging our vast capabilities to generate winning cross-practice solutions.
Develop profitable deals using extensive technical knowledge and mastery of the practice-specific domain.
Collaborate with internal and external stakeholders to generate winning responses and create optimal technical solutions.
Convey the technical benefits of Kyndryl's capabilities, perfectly matching the unique needs of each customer, using exceptional customer facing skills and articulate communication.
Actively build and nurture relationships with our external alliance partners, fostering a collaborative environment where joint solutions are co-created.
Develop and deliver compelling demonstrations, proof of concepts, and prototypes to clearly demonstrate the tangible value our offerings bring to our customers.
Showcase technical prowess, backed by external certifications, to establish authority in the field.
Showcase business and technical eminence in front of the customer.
Develop understanding of best-in-class, profitable proposals to bring into customer discussions to develop the right winning strategy.
Leverage specific domain expertise to win deals.
Bring together Kyndryl deep domain expertise with alliance partners for jointly successful pursuits.
Act and become our customers’ trusted advisor within their practice specialty by bringing business and technical expertise and insights.
Actively open doors and opportunities in other Kyndryl specialties by engaging with peers.
Maintain and develop relationships with key alliance partners and ecosystems; create referenceable customers.
Lead the business and technical customer engagement as a domain expert and work jointly with the Customer Partner and Consult Partner to the close of sale.
Deliver billable work for early engagement of the sales process and ensure follow through to create customer satisfaction.
Work with the Kyndryl Customer Partner to identify and develop opportunities through deep business/technical expertise.
Define a unique value proposition for respective area of expertise.
Look at capabilities to bring full value to the customer.
Collaborate with internal and external stakeholders to generate a winning response and optimal technical and business customer outcomes.
Actively participate in the Customer Growth Planning process and execution with the Customer Partner – specifically proactively identify and mature growth opportunities and convert to winning deals.

Requirements

Minimum of 5+ years of experience in Presales, Solutions Engineering, Technical Consulting, or related customer-facing technical roles.
Demonstrated ability to increase signings through software products and higher value service offerings.
Experience supporting technology and enterprise software sales across multi-industry environments.
Prior consultative selling experience.

Skills

Cloud
Linux
Networking
Virtualization
Enterprise platforms
Software sales
Consultative selling
Agile methodologies
DevOps methodologies

Location

California (San Francisco Bay Area)
California (All Other)
Colorado
Massachusetts
New York City
Washington
Washington DC

Work Type

Full-time

Experience Level

5+ years

Education Level

Bachelor's degree or Master's degree

Salary/Compensations

$129,240 to $232,560 (U.S.)
$155,040 to $279,120 (California - San Francisco Bay Area)
$142,080 to $255,840 (California - All Other)
$129,240 to $232,560 (Colorado)
$129,240 to $255,840 (Massachusetts)
$155,040 to $279,120 (New York City)
$142,080 to $255,840 (Washington)
$142,080 to $255,840 (Washington DC)

Benefits

Medical and dental coverage
Disability
Retirement benefits
Paid leave
Paid time off
Discretionary annual bonus program
Sales commission plan (if applicable)

About the Company

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.
We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
Every position at Kyndryl offers a way forward to grow your career.
We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms.
Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value.
Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey.
Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more.
Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.
At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
At Kyndryl, we achieve progress the world depends on, with purpose.
We are committed to sustainable progress for our customers and supporting the communities where we work and live.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are.
We welcome people of all cultures, backgrounds, and experiences.
Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice.
This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture.
That’s the Kyndryl Way.