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About the Role

Join our dynamic team as a Customer Technology Advisor and become an integral part of our cutting-edge Go-To-Market team. As a certified expert in your field, you’ll be at the forefront of revolutionizing technology solutions for our valued customers, with AI at the core. Working hand in hand with our Kyndryl Consult Partners and Customer Partners, you will leverage your technical, solution and enterprise software expertise to drive targeted opportunities and exceed customer expectations. In this role, you’ll be a trusted ally and visionary, delivering differentiated value to our customers. Through engaging demos and compelling presentations, you will showcase our credibility and authority in the industry, leaving a lasting impression on potential customers. You have the unique opportunity to join us at a time when you can shape how our consulting practice operates today and evolves for the future.

Responsibilities

Coordinate the entire sales process, ensuring quality and compliance verification while adhering to Kyndryl best practices.
Support Consulting, Advisory, and Architecture activities across Sales, and Pre-Sales, collaborating closely with Customer Partners and Kyndryl Consult Partners.
Identify intricate business and technical requirements of customers, leveraging capabilities to generate winning cross-practice solutions.
Develop profitable deals using extensive technical knowledge and mastery of the practice-specific domain.
Collaborate with internal and external stakeholders to generate winning responses and create optimal technical solutions.
Convey technical benefits of Kyndryl's capabilities, matching unique customer needs through exceptional customer facing skills and articulate communication.
Build and nurture relationships with external alliance partners, fostering a collaborative environment for co-creating joint solutions.
Develop and deliver compelling demonstrations, proof of concepts, and prototypes to showcase tangible value.
Showcase technical prowess and external certifications to establish authority in the field.
Showcase business and technical eminence in front of the customer.
Develop understanding of best-in-class, profitable proposals to bring into customer discussions to develop the right winning strategy.
Leverage specific domain expertise to win deals.
Bring together Kyndryl deep domain expertise with alliance partners for jointly successful pursuits.
Act as customers’ trusted advisor within their practice specialty by bringing business and technical expertise and insights.
Actively open doors and opportunities in other Kyndryl specialties by engaging with peers.
Maintain and develop relationships with key alliance partners and ecosystems; create referenceable customers.
Lead the business and technical customer engagement as a domain expert and work jointly with the Customer Partner and Consult Partner to the close of sale.
Deliver billable work for early engagement of the sales process and ensure follow through to create customer satisfaction.
Identify and develop opportunities through deep business/technical expertise.
Define a unique value proposition for respective area of expertise.
Look at capabilities to bring full value to the customer.
Collaborate with internal and external stakeholders to generate a winning response and optimal technical and business customer outcomes.
Actively participate in the Customer Growth Planning process and execution with the Customer Partner – specifically proactively identify and mature growth opportunities and convert to winning deals.

Requirements

Minimum of 5+ years of experience in Presales, Solutions Engineering, Technical Consulting, or related customer-facing technical roles.
Deep expertise in cloud, Linux, networking, virtualization, and enterprise platforms, including software sales.
Demonstrated ability to increase signings through software products and higher value service offerings.
Experience supporting technology and enterprise software sales across multi-industry environments.
Deep domain knowledge of services offerings and technical solutions.
Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions.
Prior consultative selling experience.

Skills

AI
Cloud
Linux
Networking
Virtualization
Enterprise platforms
Software sales
Consultative selling

Location

U.S.

Work Type

Full-time

Experience Level

5+ years

Education Level

Bachelor's degree or Master's degree

Salary/Compensations

U.S.: $129,240 to $232,560
California (San Francisco Bay Area): $155,040 to $279,120
California (All Other): $142,080 to $255,840
Colorado: $129,240 to $232,560
Massachusetts: $129,240 to $255,840
New York City: $155,040 to $279,120
Washington: $142,080 to $255,840
Washington DC: $142,080 to $255,840

Benefits

Medical and dental coverage
Disability
Retirement benefits
Paid leave
Paid time off
Discretionary annual bonus program (or sales commission plan)
Employee learning programs
Company-wide volunteering and giving platform

About the Company

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.
Kyndryl has a global footprint.
Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey.
At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
At Kyndryl, we achieve progress the world depends on, with purpose.
We are committed to sustainable progress for our customers and supporting the communities where we work and live.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are.
We welcome people of all cultures, backgrounds, and experiences.
Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice.
This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture.
That’s the Kyndryl Way.