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About the Role

The Hospitality division is seeking a Commercial Leader to drive the development and delivery of innovative SaaS solutions including ResDiary, Collins, Design My Night, Tonic and Soda. This role involves defining product vision, strategy, and roadmap, and leading a cross-functional team to ensure product success in the Hospitality market.

Responsibilities

• Lead a high-performing, cross-functional team to deliver customer-centric, competitive propositions while fostering innovation and collaboration.
• Drive market research, competitor analysis, and business case development to identify product opportunities.
• Manage budgeting, objective setting, and P&L responsibilities to achieve growth metrics.
• Align objectives (OKRs) across teams to drive growth and profitability metrics.
• Develop and execute Go-To-Market (GTM) plans, ensuring product value is communicated, and speed to value, adoption, retention, and revenue opportunities are maximized.
• Oversee product lifecycle from ideation to launch and beyond, using customer feedback and market trends to refine and evolve product offerings.
• Track product metrics, monitor feedback and usage, and ensure data-driven decisions for product roadmap and backlog prioritization.

Requirements

• Strong knowledge of the Hospitality SaaS market, trends, best practices, and technologies.
• Tenured Director level, or above, product management experience in the SaaS industry.
• Exceptional leadership and influencing skills.
• Relentless drive & energy; can get the best out of people and leads from the front.
• Ability to drive accountability and influence across all levels of influence, from divisional management teams to board level.
• Ability to think strategically and creatively, and to translate product vision into actionable plans and deliverables.
• Experience in using data and analytics tools to measure and optimize product performance and user/customer behaviour.

Work Type

• Blended approach to office working

Experience Level

• Director level, or above

Salary/Compensations

• Competitive salary

Benefits

• 25 days leave a year
• Health contribution
• Three charity days allocated

About the Company

• The Access Group is one of the largest UK-headquartered business management software providers.
• Provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC.
• Innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.
• Over 9,300 talented individuals driving innovation and customer excellence.
• People are at the heart of everything we do.
• Committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive.
• Believe in hiring creative, curious, and caring future ready people who bring their unique diversity and a learn-it-all mindset to our global team.
• Believe in working hard as a collective team to win with our customers, give back to the communities we represent, and celebrate successes together.

Equal Opportunity

• We believe in equality for all and the transformative power of diversity.