Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
As our Chat & Community Support Specialist, you'll handle live chat support, respond to community posts, and ensure every user feels heard and helped. No degree required — just fast typing, clear communication, and a genuine interest in helping people.
Responsibilities
- Handle live chat inquiries on the NoGigiddy platform and respond within SLA targets
- Monitor and respond to user posts in community spaces — Discord, Facebook Group, and social comments
- Resolve common issues (offer questions, account issues, navigation help) with accuracy and warmth
- Escalate complex or sensitive issues to the appropriate team with full documentation
- Contribute to the help center knowledge base
- Flag trends in user issues or feedback to the product and content teams
- Maintain consistent tone and quality across all support touchpoints
Requirements
- No degree required
- Fast, accurate typing — live chat moves quickly
- Excellent written communication — clear and empathetic
- Able to handle multiple conversations simultaneously without dropping quality
- Patient with frustrated users — you de-escalate, you don't match energy
- Familiarity with support or chat tools (Intercom, Zendesk, Crisp, or similar) is a plus
Skills
- Fast typing
- Clear communication
- Written communication
- Empathy
- Ability to handle multiple conversations
- Patience
- De-escalation
- Familiarity with support or chat tools
Location
- Remote
Work Type
- Fully remote
- Flexible scheduling
Education Level
- No degree required
Salary/Compensations
- $15–$21/hr
Benefits
- Paid training on platform and support tools
- Access to the full NoGigiddy earning opportunity network
About the Company
- NoGigiddy is a digital platform built for gig workers, side hustlers, and anyone building an income outside the traditional 9-to-5.
- We connect our community with real earning opportunities — remote jobs, surveys, gig platforms, and financial tools — all in one place, free to access, no gatekeeping.
- We built what we wish had existed, and we hire people who actually get it.
Equal Opportunity
- Equal Opportunity Employer. NoGigiddy celebrates diversity and is committed to creating an inclusive environment for all team members.