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About the Role

We have an exciting opportunity for an accomplished and forward-thinking Senior Account Manager to join our London studio, working with a fantastic portfolio of consumer clients. You will play a crucial role in strategically leading the day-to-day relationship with clients, helping them position and transform their brands across multiple touchpoints and the consumer journey.

Responsibilities

• Strategically lead the day-to-day relationship with clients and continue to build wider strong relationships
• Help clients position their brands across multiple touchpoints and the consumer journey - from brand identity to packaging, through to motion, activation, and experience
• Lead account and project activity, identifying any road-blockers or potential issues ahead and solving these proactively
• Drive forward the creative for any brief, partnering with the creative teams to deliver with excellence
• Develop a deep understanding of the client's business and needs, including their product/service, goals, motivations, pressures, and challenges
• Bring strategic insight to client conversations and refocus creative teams and clients with strong negotiation skills
• Utilize strong commercial acumen to scope and deliver viable project plans, budgets, and timelines

Requirements

• Previous experience working in a similar agency environment
• Experience of working with clients across a global footprint
• Proven confidence to negotiate and communicate with both peers and clients
• Experience working on FMCG or consumer product brands, with an understanding of packaging and production processes — from artwork management through to print and manufacturing
• Held the position of a trusted voice and leader to clients, providing appropriate advice and guidance from the beginning to end of a project
• Strong financial skills with the ability to deliver on client needs and budget
• Ability to think about the 'big idea' with strong attention to detail and proven execution
• Natural leader, comfortable at guiding conversations and identifying new opportunities that stretch both the scope of the work and brands, ultimately delivering organic growth
• Great attention to detail and sound commercial acumen
• Proactive self-starter with a curious nature and ability to demonstrate both creativity and intellect about what's next for the brand and clients
• Fantastic communications skills, both verbal and written
• Highly organised and able to make quick and smart decisions
• Eager to explore new ways in all aspects of a brand, having awareness of the latest brandworld insights and trends as well as understanding how brands engage with customers across an omni-channel basis
• Natural problem seeker and solver

Skills

• Negotiation
• Communication (Verbal and Written)
• Commercial Acumen
• Attention to Detail
• Strategic Thinking
• Client Relationship Management
• Project Management
• Financial Management
• Brand Strategy
• Creative Direction
• Problem Solving

Location

• London

Work Type

• Hybrid
• Flexible working hours

Experience Level

• Senior

Salary/Compensations

• Market appropriate salary

Benefits

• 26 days base holiday plus Christmas closure, inspiration days and oxygen days
• 5% pension contribution with salary sacrifice
• Monthly home working allowance
• Annual salary review and bonus scheme
• Performance based promotions
• Healthcare cashback scheme and life assurance
• Enhanced parental benefits
• Annual Summer and Christmas party
• Up to 4 weeks’ ‘Workcation’ every year