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About the Role

Deliver goods in full, on time, and in good condition, taking precautions to avoid damage or delay, while providing efficient and courteous customer service.

Responsibilities

• Maintain a clean and tidy appearance.
• Wear provided staff uniform and name tag.
• Ensure vehicle is mechanically sound and clean.
• Report vehicle problems promptly to Transport Supervisors.
• Report accidents immediately to Transport Supervisors.
• Be familiar with Company procedures in case of an accident.
• Report any Driving License changes immediately and provide a new photocopy to the Transport Manager.
• Do not use the Company vehicle for private use.
• Check all items for delivery before loading and complete appropriate paperwork.
• Load own vehicle.
• Deliver goods according to instructions, noting special customer instructions.
• Drive carefully and considerately.
• Avoid driving in bus lanes, breaking speed limits, blocking restricted junctions, or parking illegally where reasonably avoidable.
• Avoid Parking Tickets.
• Prevent breakages during loading/unloading, unsafe stacking, or due to driving manner; use internal straps to secure products when necessary.
• Keep the company’s mobile phone switched on for messages and observe the Hands-Free Policy.
• Be polite and helpful to customers.
• Communicate customer problems or queries to the Transport Manager immediately and seek instructions.
• Obtain a signed Proof of Delivery from customers.
• Notify the Transport Manager immediately of any frozen returns and take instructions.
• Report to the Transport Manager at the end of the workday.
• Ensure the Tacho Card is downloaded daily.
• Complete a Drivers Sheet with customer details and vehicle mileage.
• Complete a Returned Goods sheet for all returned items and place with goods in the Returns Area.
• Assist in the warehouse as instructed by Transport Supervisors or Transport Manager.
• Be accountable for all Food Safety, Legality, and Hygiene matters in the company, working with the Technical Department.
• Comply with and enforce company policies and procedures to ensure food quality/safety checks and paperwork are completed as per document requirements.
• Adhere to good storage and distribution processes.
• Ensure compliance with Driver’s Hours Regulation and Road Safety Regulation.
• Report immediately to the Transport Manager if legality is breached by any action.
• Notify the Transport Manager immediately of any points endorsed on the license, even if related to offenses in personal vehicles.

Requirements

• Must have a clean and tidy appearance.
• Must wear provided staff uniform and name tag.
• Must ensure vehicle is kept mechanically sound and clean.
• Must report any vehicle problems promptly to the Transport Supervisors.
• Must report any accidents immediately to the Transport Supervisors.
• Must be familiar with Company procedures in case of an accident.
• Must report any changes to the points on your Driving License immediately and give a new photocopy to the Transport Manager.
• Must not use the Company vehicle for private use.
• Must check all items for delivery before loading and complete appropriate paperwork.
• Must load own vehicle.
• Must deliver goods in accordance to the instructions received taking note of any special instructions for particular customers.
• Must drive carefully and with due consideration to other road users.
• Must not drive in bus lanes, break speed limits, block restricted junctions or park illegally where this can be reasonably avoided.
• Must avoid getting a Parking Ticket wherever possible.
• Must avoid breakages either when loading or unloading or unsafe stacking or caused by the manner of your driving.
• Must use internal straps to secure products when necessary.
• Must keep the company’s mobile phone switched on to receive messages and to observe the Company’s Hands-Free Policy.
• Must always be polite and helpful to the customers.
• Must communicate to Transport Manager any problems or queries from customers immediately they are received and to seek instructions.
• Must get a signed Proof of Delivery from the customers on delivery.
• Must notify the Transport Manager immediately of any frozen returns and take instructions.
• Must report in to Transport Manager at the end of your day’s work.
• Must ensure that your Tacho Card is downloaded daily.
• Must complete a Drivers Sheet giving details of customers and vehicle mileage.
• Must complete a Returned Goods sheet for all items returned and to put with goods in Returns Area.
• Must assist in the warehouse as instructed by the Transport Supervisors or Transport Manager.
• Must comply and enforce company policies and procedures to ensure food quality/safety checks and paperwork are completed as per document requirements.
• Must adhere to good storage & distribution processes.
• Must ensure compliance with Driver’s Hours Regulation and Road Safety Regulation.
• Must report immediately to the Transport Manager if legality is breached by any action taken by you.
• Must notify the Transport Manager immediately of any points endorsed in your license even if these relate to offences committed while driving your own personal vehicle or other vehicle that is not operated by the company.

Skills

• Customer Service
• Driving
• Food Safety
• Hygiene
• Communication

Location

• Horn Lane, Greenwich, London, Greater London, SE10 0RT

Work Type

• Full-time

Experience Level

• Entry Level

About the Company

• Tazaki Foods was founded in 1978 to import and distribute Japanese food and drink products in the UK.
• The company is the leading importer and wholesaler of traditional Japanese foods products in Europe.
• Tazaki Foods supplies Japanese restaurants, the food service sector, and major supermarket chains throughout Europe.
• The company works in partnership with a global network of suppliers to source high-quality Japanese products.
• Tazaki Foods is Europe’s leading importer and distributor of speciality Japanese food, trusted by retailers and distributors.