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About the Role

As the Visual Experience Specialist for UGG, you will lead the merchandising function within the broader Visual Experience team, overseeing window rollouts, new store openings, pop-ups, showroom set-ups, distributor support, training events, and showroom execution. You will ensure regular communication across retail, outlet, wholesale, and distributor channels, and collaborate closely with marketing, retail, allocation, sales, and merchandising teams.

Responsibilities

Lead the Merchandising team, including direct management of the Visual Experience Associate
Oversee window rollouts, store openings, pop-ups, and showroom set-ups across EMEA
Coach and develop store teams on visual and commercial knowledge
Conduct monthly calls and maintain communication with Distributors and Sales Team
Provide photo feedback reports and updates to marketing and store teams
Direct showrooms and ensure VE guidelines are respected
Create and update VE training tools and directives for staff training
Order supplies for stores and showrooms, and lead graphic designer briefs
Collaborate with cross-functional teams (Merchandising, Allocation, Retail, Product)
Maximize sales through store merchandising and training
Analyse window performances and share VM reports monthly

Requirements

Experienced in the fashion or retail industry with a genuine passion for retail and merchandising
Excellent time management and ability to multitask
Willing to travel within the UK and Europe

Skills

Proficient in CAD packages
Proficient in Adobe Creative Suite
Proficient in Excel
Proficient in PowerPoint
Proficient in Word
Fluent in English
Experience with Asana or similar project management tools is a plus

Location

London
Paris

Work Type

Hybrid
Flexible Working Environment

Experience Level

Prior line management experience is ideal

Benefits

27 Days Holidays + Bank Holidays
Half day Fridays (work permitting)
Generous discounts
Community-based programs
Global Mentorship Programme

About the Company

Deckers Brands is a company where every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond.
We continue to deliver exceptional business results, experience an amazing place to work, and have a positive impact on the communities and world around us.
From our corporate offices to our global retail stores, there’s a curious, independent spirit that’s distinctively Deckers Brands.
We’re about giving people the freedom to pursue their passions.
We’re committed to helping them succeed; to become their best selves.
We’re about opportunity - opportunity to create, to grow and to have an impact.
As we work to become better at everything we do, how we better the world matters, too.
Our products and brands are loved, no doubt about it.
The difference we make in people’s lives begins with our people, right here at Deckers Brands.
We’re adventurous, spirited, unafraid of new challenges and willing to take chances.
We are always ready to rally around a cause.
We want all of our people to thrive - to reach their full potential and have fun while doing it.
Deckers thrives when our people thrive.

Equal Opportunity

We celebrate diversity—of your background, your experiences, and your unique identity.
We are committed to ensuring an inclusive and equitable workplace where all of our employees can Come as They Are.
We believe that when we bring our different perspectives to work, we are truly Better Together.
Diversity and inclusion are key to our success.
We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands.
We welcome qualified applicants embracing their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity.