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About the Role

This role is an exciting opportunity to use your analytical skills and experience to make a difference in the vast international digital tech products space. Initially, this role will focus on our Stock and Inventory tools across the business including Global Requirements and rollout to new markets, Product development and feature building, Inventory management and data centralisation. Experience in these areas would be ideal but transferable knowledge is also welcomed.

Responsibilities

Gather, validate and document business requirements using various methods from shop visits to document analysis.
Ensure work documents are sufficiently detailed, traceable, and kept up-to-date.
Create and manage functional specifications and communicate them effectively to identify and validate appropriate solutions and business direction that align with goals.
Create, manage and maintain detailed tickets of work for our development team.
Work with key stakeholders across the business to determine the requirements needed for new changes in areas of legal, financial, technical and operational processes.
Capture, analyse and document requirements, then support the communication and delivery with relevant stakeholders.
Assess how new features and new products will impact the business architecture (across tech, business processing, business intelligence & data/IT modelling).
Analyse, create, and communicate a compelling business strategy.
Perform cost-benefit analysis, including associated risks.
Understand business change needs for local and global systems, including software & hardware.
Identify efficiency actions across our Digital products to identify where we can utilise resources and systems already available in our product base.
Work closely with Producers and Programme Managers to help identify risks and manage timelines.

Requirements

Experience defining solutions within a technical development environment.
Excellent verbal and written communication skills and the ability to interact professionally with engineers, international support teams, and subject matter experts.
Experience liaising and managing internal and external stakeholders.
A highly organised, logical, and solutions-focused approach to the work, with the ability to work to deadlines and prioritise competing activities.
Able to work efficiently and effectively with a geographically-dispersed department and organisation, hosting and participating in online calls/meetings.
A passion for what you do, a determined attitude and an ambition to grow the business are just as important as your experience.

Skills

Analytical skills
Stock and Inventory tools
Global Requirements
Product development
Feature building
Inventory management
Data centralisation
Business requirements gathering
Functional specifications
Stakeholder management
Business architecture assessment
Business strategy analysis
Cost-benefit analysis
Risk assessment
Business change needs analysis
Efficiency identification
Risk management
Timeline management
Technical development
Communication skills
Organisational skills
Logical thinking
Solutions-focused approach
Time management
Prioritisation
Remote collaboration

Location

London - Head Office

Work Type

Fixed Term - Full Time
Hybrid – 3 days per week in-office

Salary/Compensations

£32,500 - £45,000 / year

Benefits

25 days holiday plus bank holidays
6 months of full pay for parental leave
Enhanced paternity leave
Bonus scheme
Day off for weekday birthdays
Holiday purchase scheme
50% discount on Lush products and spa treatments
Cycle to work scheme
Discounted rail and bus season tickets
Employee assistance programme
Flexible working conversations
10% Employee Owned
Wellbeing & mindfulness sessions
Access to employee-led Community Networks
Tailored gender affirming care

About the Company

We are building a brand that represents the people of the world.
We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.

Equal Opportunity

We see you, we celebrate you, we want you!