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About the Role

As a Field Service Engineer / Mechatronics and Vehicle Electrician (m/f/d), you ensure vehicle availability for our customers and maintain an excellent level of customer satisfaction. You are the first point of technical contact on-site, independently diagnosing faults in buses – both mechanical and electrical/electronic systems – and performing maintenance and repair work.

Responsibilities

• Ensure vehicle availability at the customer's site by practically solving technical problems (mechanical, electrical, and electronic) and involving third-party networks for complex cases.
• Perform swift and thorough fault diagnosis, including reading errors via diagnostic software and multiplex systems, and carry out repairs in compliance with all occupational health and safety regulations.
• Combine reactive repair with preventive maintenance according to documented plans and standards.
• Independently inspect, repair, and commission electrical, electronic, and vehicle technology systems on buses (HV and NV systems, wiring harnesses, lighting, door control, air conditioning, driver assistance systems).
• Coordinate and monitor defect rectification when other technicians are involved, ensuring the availability of vehicles, parts, materials, tools, and diagnostic equipment.
• Conduct customer staff training as needed.
• Comprehensively and accurately record and process own activities, including warranty claims, parts orders, order creation, time tracking, and reporting.
• Embody company values and culture.

Requirements

• All legal requirements for employment in Germany must be met at the time of application (valid work and residence permit, if applicable).
• Very good German language skills, both written and spoken, are mandatory.
• Completed vocational training as a mechatronics technician, automotive mechatronics technician, or vehicle electrician.
• Demonstrable experience in repair and maintenance, including bodywork, electrical, electronics, and mechanics.
• Sound knowledge of vehicle electrics: reading and interpreting circuit diagrams, inspecting and repairing electrical wiring, connectors, fuses, and control units.
• Electrical diagnostic skills, including working with multiplex systems (CAN bus, LIN bus, or similar).
• IT affinity and confident use of Microsoft applications (Word, Outlook, Excel).
• Systematic and clean working method, ability to work independently with minimal supervision.
• Reliable, punctual, and dependable, with strong self-organization and planning skills.
• Customer-oriented, with the ability to communicate on both technical and commercial levels.
• Willingness to work overtime, outside regular hours, and undertake assignments in other countries if required.

Skills

• Mechatronics
• Vehicle Electrics
• Vehicle Electronics
• Electrical Diagnosis
• Multiplex Systems (CAN bus, LIN bus)
• High Voltage Systems (HV)
• Microsoft Office (Word, Outlook, Excel)
• Circuit Diagram Interpretation
• Fault Diagnosis
• Maintenance
• Repair

Location

• Berlin-Spandau
• BVG depots
• Other customer locations as needed

Work Type

• Permanent
• Full-time
• On-site

Experience Level

• Not specified

Education Level

• Completed vocational training as a mechatronics technician, automotive mechatronics technician, or vehicle electrician.
• Additional qualification or further training in vehicle electrics/electronics is advantageous.
• Qualification as a trained electrical specialist for high-voltage vehicles is advantageous.

Salary/Compensations

• Above-average remuneration plus company pension scheme

Benefits

• Company pension scheme
• Service vehicle (van) provided

About the Company

• Alexander Dennis – Aftermarket Germany