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About the Role
The Sales Manager oversees the full sales lifecycle, including pre-sales, lead qualification, deal closing, customer success, retention, and upselling for SMB clients.
Responsibilities
- Qualify inbound and outbound SMB leads to convert into tours and closed deals
- Assess customer needs to ensure solutions align with functional, service, timeline, budget, and quality expectations
- Prepare and present suitable office and on-demand proposals based on company guidelines
- Maintain consistent communication with customers throughout the sales process
- Collaborate with the Community Manager to ensure smooth customer onboarding
- Analyze and optimize sales targets for SMB customers
- Identify customer needs and forecast future expansion opportunities
- Manage monthly payment issues
- Execute SMB retention plans
- Support the Customer Experience team with member service and support
Requirements
- Experience in B2B sales
- Strong experience working with various companies and stakeholders
- Excellent oral and written communication skills in German and English
- Ability to multitask and balance multiple projects under strict deadlines
- Strong decision-making skills
- Self-aware and thorough work ethic with the ability to correct errors
- Practical, creative, and quick-thinking problem-solving abilities
- Ability to build trust and confidence with diverse clients
- Ability to work independently toward targets and goals
- Ability to adapt quickly to a fast-paced, changing environment
- Ability to plan ahead with a focus on execution
Skills
- B2B Sales
- Lead qualification
- Deal closing
- Customer success
- Time management
- Decision-making
- Problem-solving
- Communication
- Strategic planning
Work Type
- Full-time
Benefits
- Generous annual leave allowance
- Meal benefits via a lunch card
- Gift vouchers on birthdays and Christmas
- Access to a mental health app
- Subsidized public transport subscriptions
- Engaging team and end-of-year events
- Continual growth opportunities
- Thorough onboarding process
About the Company
- Founded in 2014, Mindspace is a leading flexible workspace provider with a global footprint in Europe, Israel, and the US.
- The company offers design-led office spaces and on-demand solutions for enterprises, startups, and entrepreneurs.
- Mindspace operates as a lifestyle brand focused on hospitality, service, and experience.
- A profitable operator with over 15,000 members across more than 40 prime locations.