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About the Role

This is a varied, hands-on leadership role blending technical oversight with people management across two vibrant Redfern student communities. You'll report to the Community Manager and work closely with regional operations, contractors, and the wider property team. If you thrive on variety, take pride in delivering a high standard of presentation and customer satisfaction and enjoy leading and mentoring a team, this is the opportunity for you.

Responsibilities

Oversee all planned and reactive maintenance across both sites, on time and within budget.
Develop and deliver preventative maintenance programs including statutory testing (fire alarms, HVAC, emergency lighting) with accurate records, ensuring compliance and ensuring operational functionality.
Coordinate external contractors and suppliers in line with permits, insurance, and safety standards.
Manage the make-ready process for vacant rooms - inspections, contractor scheduling, and quality checks.
Support CapEx planning, budgeting, and project delivery with the Community Manager.
Lead, coach, and support a team of Maintenance Technicians - including recruitment, training, performance reviews, and day-to-day supervision.
Champion WHS across both sites, providing a safe, welcoming, and well-maintained living environment, keeping communities safe for students, staff, and visitors.
Provide ad hoc out-of-hours support for genuine emergencies.

Requirements

Proven experience in facilities or maintenance management - student accommodation, residential, hospitality, or similar customer facing environments.
Strong WHS knowledge, statutory compliance, and preventative maintenance experience.
CapEx and budget management skills with a cost-conscious, outcomes-focused approach.
Experience supervising contractors and working with teams to maintain high-quality, compliant residential buildings.
Confident people leader who brings out the best in a team.
Strong communication and customer service skills with genuine care for the student experience.
Valid driver's licence or relevant national Identification.
Willingness to obtain a National Criminal History Check and Working with Children Check.

Skills

Facilities management
Maintenance management
Team leadership
Contractor management
Building operations
Compliance paperwork
WHS knowledge
Statutory compliance
Preventative maintenance
CapEx management
Budget management
People leadership
Communication skills
Customer service skills
Trade qualifications or certifications (electrical, plumbing, HVAC) highly desirable but not essential.

Location

Redfern

Work Type

Permanent role
Full-time

Experience Level

Experienced

Benefits

All tools and equipment provided
Birthday leave
Wellbeing initiatives

About the Company

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing.
Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region.
Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally.
Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management.
Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.
Greystar is a vertically integrated real estate company offering expertise in property management, investment management, and development & construction globally.
Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies delivering industry-leading services to investors, clients, and residents.
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing.
Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region.
Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally.
Across its platforms, Greystar has over $79 billion of assets under management, including approximately $34 billion of development assets and over $36.5 billion of regulatory assets under management.
Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.

Equal Opportunity

Greystar is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.
By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives.
We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.
If you have any support or access requirements, we encourage you to advise us at time of application.
Your personal information will be kept confidential in compliance with relevant privacy legislation.
Equality We celebrate individual differences, encourage diversity of thought, provide equality of opportunity, and cultivate an environment where all individuals are seen, treated, and valued equally.