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About the Role

o9 is seeking a Solution Architect to lead enterprise planning transformations using our AI-first platform. You will guide customers from design to delivery, demonstrating industry best practices and the o9 value proposition. This role is crucial for enhancing operational efficiency and reducing waste for businesses globally.

Responsibilities

• Demonstrate thorough knowledge of industry best practices, business processes, o9 platform, and value proposition to anchor projects from design to delivery.
• Lead blueprinting workshops by prescribing o9's point of view and understanding customer requirements.
• Collaborate with client stakeholders, configuration leads, and product experts to create and document business requirements and functional design.
• Support the technical team in identifying and documenting required data from various sources.
• Devise strategies to create, maintain, and predict missing data elements.
• Support Project Managers in mapping user stories to sprints, detailing project timelines, risks, and obtaining customer sign-offs.
• Work with the build team to configure solutions for client planning use cases.
• Collaborate with internal cross-functional teams to resolve issues and validate resolutions.
• Manage build activities including scope, deliverable validation, client demonstrations, and user story acceptance.
• Plan, develop, and deliver Super User and End User training.

Requirements

• Experience in one or more of the following areas: Demand Planning, Integrated Business Planning (IBP), Assortment Planning, Merchandize Planning, Order Fulfillment, Replenishment Planning, Production Planning etc.
• Prior (direct or indirect) experience in running digital planning transformation programs and/or full lifecycle implementations from design to value realization.
• Experience presenting on complex topics in a clear, concise, and easily understood manner.
• Experience using agile methodology to deliver large scale enterprise implementations is preferred.
• Experience in statistics, machine learning, heuristic or linear optimization.

Skills

• Strong ability to lead by example and demonstrate proficiency in both technology and domain.
• Ability to identify key insights and critical thinking to prioritize and focus on the highest value opportunities or the biggest risks is preferred.
• Strong verbal, written, presentation, and demonstration / training skills in both English and Japanese are required.
• High empathy for customer’s business problems.
• Ability to work in teams, distributed across locations and time zones.
• Patient listener with the ability to clearly articulate her viewpoint, to manage and deliver to customer expectation.

Location

• Dallas
• Amsterdam
• Barcelona
• Madrid
• London
• Paris
• Tokyo
• Seoul
• Munich

Work Type

• Full-time
• Travel 30-50% based on client requirements

Experience Level

• 8+ years of relevant experience

Education Level

• Degrees in Operations Research, Industrial Engineering, Business Analytics, Computer Science, or unrelated fields with a concentration in operations, analytics, statistics.

Benefits

• Competitive Salary
• Flexible Work – Work from home two days a week
• Supportive Team
• Diversity & Inclusion

About the Company

• At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach.
• Global leaders like Google, PepsiCo, Walmart, T-Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains.
• o9 is among the fastest-growing technology companies in the world.
• Our Enterprise Knowledge Graph enables businesses to anticipate risks, adapt to market shifts, and gain real-time visibility.
• By automating millions of decisions and reducing manual interventions by up to 90%, we empower enterprises to drive profitable growth, reduce inefficiencies, and create lasting value.
• Transparency and open communication are at the core of our culture.
• Collaboration thrives across all levels—hierarchy, distance, or function never limit innovation or teamwork.
• Beyond work, we encourage volunteering opportunities, social impact initiatives, and diverse cultural celebrations.
• Our Digital Brain, o9’s AI-powered platform, is being used by global enterprises to drive their digital transformations.
• The integrated planning and operational efficiencies we provide is helping businesses do more, be more and mean more to the world at large.
• Because businesses that plan better, reduce waste, creating value for themselves and the planet.
• We want the most talented, committed and driven people to power our transformative approach.
• As an individual and in a team, your actions reflect our values.
• In return, we’ll provide a nurturing environment where you can be a part of something special.

Equal Opportunity

• o9 is an equal-opportunity employer that values diversity and inclusion.
• We welcome applicants from all backgrounds, ensuring a fair and unbiased hiring process.