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About the Role

Wren Laboratories Ltd, the company behind Optibac Probiotics, seeks an experienced Account Manager to drive growth in the pharmacy and health food retail sectors. This field-based role involves developing new business, supporting existing partners, and delivering product training to enhance brand visibility and recommendations.

Responsibilities

• Identify and develop new retail opportunities across pharmacies and health food stores
• Maintain and grow relationships with existing accounts to drive sales performance
• Conduct in-store visits to support merchandising, brand visibility and product placement
• Deliver engaging product training sessions to retail teams and healthcare professionals
• Promote the product range to relevant stakeholders including nutritionists and dietitians
• Participate in trade shows and industry events to support brand awareness
• Work collaboratively with retail partners to create promotional initiatives and in-store activity
• Monitor sales performance, customer engagement and territory activity
• Manage CRM records, administration and monthly territory expenditure
• Provide market feedback and insights to internal sales and marketing teams

Requirements

• Qualification or background in nutrition, complementary health or related field
• Strong organisation and time management skills
• Confident communicator with excellent customer-facing ability
• Commercially aware with a proactive approach to business development
• Able to work independently while contributing to a wider team
• Good working knowledge of Microsoft Office
• Previous sales or account management experience
• Experience within the healthcare, natural products or retail sector

Skills

• Nutrition
• Complementary health
• Sales
• Account management
• Communication
• Customer-facing ability
• Business development
• Teamwork
• Microsoft Office

Location

• West/South West London

Work Type

• Permanent
• Full-time
• Field based

Experience Level

• Experienced

Education Level

• Qualification or background in nutrition, complementary health or related field

Salary/Compensations

• 29-32k

Benefits

• Annual Leave – 22 days + Bank Holidays + discretionary extra 3 days between Christmas and New Year; increasing by 3 days upon completion of 3 full years’ service
• Sickness absence – 20 paid sick days+ 5 days of Special Leave
• Time off for appointments
• 4% Pension contribution (after 3 months of service)
• Health Cash Plan & Employee Assistance Programme
• Up to £500 worth of free Optibac products per financial year
• F&F 25% discount code
• Mini-nutrition consultations with a fully qualified Nutritional Therapist – once a quarter

About the Company

• Wren Laboratories Ltd is the company behind Optibac Probiotics, the UK’s most trusted and recommended range of friendly bacteria supplements.
• They are committed to producing goods of only the highest quality, providing excellent customer service, and achieving a vibrant and inspiring workplace.
• The award-winning range is sold in the UK, Ireland and many international markets via multiple different sales channels including pharmacies, health food stores, grocery, online retailers, marketplaces, hospitals, clinics and Complementary & Alternative Medicine (CAM) practitioners.
• They are proud to be the UK’s bestselling range of probiotic supplements.