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About the Role

This is a dynamic, dual-focused role where you can combine people support with sales, relationship building and administration, offering the opportunity to make a meaningful difference every day by supporting participants to become job-ready, marketing candidates to employers, and building strong relationships with local businesses to create sustainable employment pathways.

Responsibilities

• Build strong relationships with participants to understand their employment goals and position them for success.
• Coach participants to be job-ready, competitive, and interview confident.
• Assist participants with resumes, interview preparation, job search strategies and facilitate access to training and upskilling opportunities.
• Drive employment outcomes by actively advocating on behalf of participants to employers and securing job placements.
• Generate new employment opportunities through cold calls, employer visits, and face-to-face engagement with employers.
• Build and manage a strong pipeline of employers to consistently convert opportunities into placements.
• Identify and capitalise on hidden job opportunities through proactive business development.
• Pitch candidates confidently, positioning their skills to meet employer needs.
• Influence hiring decisions by promoting the commercial and social value of inclusive recruitment.
• Negotiate job trials, work experience placements, and wage subsidies to secure employment outcomes.
• Maintain and grow employer relationships to drive repeat business and ongoing vacancies.
• Achieve and exceed KPI targets across placements, engagement, and activity levels.
• Conduct regular appointments and track participant progress toward employment outcomes.
• Manage compliance, documentation, and data entry in line with program requirements.
• Track performance against KPIs and achieve employment outcome targets.
• Celebrate milestones and successful placements to build participant confidence and engagement.

Requirements

• Eligibility to work in Australia.
• A current driver’s licence and a comprehensively insured vehicle.
• A MyGovID (Standard level).
• Willing to complete a National Police Check.
• Able to pass a Working with Children Check.

Skills

• Sales
• Business development
• Recruitment
• Customer-facing roles
• Communication
• Relationship building
• Employer engagement
• People support
• Administration

Location

• Epping, NSW

Work Type

• Full-Time

Experience Level

• Experienced

Education Level

• Funded Certificate IV in Community Services or Mental Health Peer Support (eligibility criteria applies)

Salary/Compensations

• Base salary plus performance-based incentives

Benefits

• Ongoing training and career development
• Supportive and inclusive team environment
• Celebrating milestones
• EAP | Employee Wellbeing Program
• Purchased Annual Leave
• Paid Parental Leave
• Service recognitions
• APM Family Hub
• Maxxia | Vehicle salary packaging

About the Company

• APM is a global health and human services organisation transforming lives since 1994.
• Be part of a 16,000-strong team across 11 countries, empowering people of all abilities to lead independent and fulfilling lives.
• Thrive with us, benefiting from exceptional career growth and development opportunities across our global network of brands.