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About the Role

As a Guest Services Agent at Vibe Hotel Sydney, you will be the go-to person for guests, managing administrative tasks and providing local advice. You will be responsible for ensuring guests have an exceptional stay by offering unique local experiences and personalized service. Your passion, drive, organization, and flexibility will contribute to making guests feel at home and create memorable experiences.

Responsibilities

Serve as the primary point of contact for guests.
Manage administrative tasks efficiently.
Provide authentic local advice and recommendations.
Enhance guest stays with unique experiences.
Contribute passion, drive, organization, and flexibility to all tasks.
Ensure guests feel at home and have a positive experience.

Requirements

A people-person with a love for putting others first.
Ability to provide genuine local advice and insights.
Possess passion, drive, organization, and flexibility.
Willingness to go the extra mile for guests.
Authentic charisma.
Ability to celebrate uniqueness.
Talented individuals.

Skills

Customer service
Administration
Local knowledge
Organization
Flexibility
Communication

Location

Sydney

Work Type

Full-time

Experience Level

Not specified

Education Level

Not specified

Benefits

Endless possibilities
Great team environment
Chance to make a real difference
Support throughout your career

About the Company

TFE Hotels is the only international hotel group headquartered in Sydney.
We operate over 70 hotels across eight countries.
We are expanding with new hotels in development.
We encourage employees to take ownership and shape the company's future.
We value authenticity, flexibility, and talent.