Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As a Team Leader at BOUNCE, you’ll play a key role in the heartbeat of our venues—leading our Host crew, inspiring energy on the floor & delivering unforgettable experiences to every guest. You'll be the go-to for daily venue operations, keeping the vibe high and standards even higher.

Responsibilities

• Support and motivate our Host crew to deliver legendary customer experiences every shift.
• Be a role model for safety, energy & positivity, ensuring every interaction reflects the BOUNCE spirit.
• Manage daily venue operations—breaks, rosters, open/close duties, floor flow & till operations.
• Step up during peak periods—get hands-on on the floor or at the tills to keep things running smoothly.
• Lead with culture—promote progression, recognition, and “Always On” feedback.
• Coach and develop your team—help build confidence, skills, and careers beyond BOUNCE.

Requirements

• Natural leadership—you inspire those around you and lead by example.
• A passion for people—supporting, developing, and energising young crew members.
• Experience in fast-paced environments (hospitality, recreation, retail, or similar).
• Strong communication & time management skills, with a cool head under pressure.
• Availability across weekends and peak periods.
• Working With Children Check & First Aid (or willingness to obtain).

Skills

• Interpersonal skills
• Team building skills
• Communication skills
• Time management skills
• Leadership skills
• Customer experience delivery
• Venue operations
• Shift management
• Barista training
• Party and Groups Hosting
• L2/Senior First Aid

Benefits

• Career Progression – Build leadership experience with real pathways to Venue Management & beyond.
• Paid Training & Development – From First Aid to Barista skills and party hosting, we set you up to succeed.
• Free BOUNCE Passes – Fly anytime you like and share the fun with your crew.
• Recognition & Celebration – Quarterly town halls, engagement events and don't forget our Summer and Winter Parties!
• Team Discounts – Enjoy 25% off at the Cafe.
• Mental Health & Wellbeing – Access our EAP for support whenever you need it.

About the Company

• BOUNCE is a place that creates and celebrates joy, fun and self-powered adrenaline.
• Across different countries, cultures, ages and skill levels we are growing an inclusive tribe.
• Our team is unified around the feeling of freedom that comes from combining balance, coordination and agility just for fun.
• BOUNCE is a truly brand and culture led company.
• Our global success is built around unlocking the passion and talents of the diverse characters who run our venues and are face to face with our customers.
• We see our purpose as ‘Inspiring Movement, Self-Expression & Human Connection’ anywhere and everywhere we have a BOUNCE venue.
• We achieve this by hiring friendly, encouraging and inspiring staff and empowering them to be the best version of themselves.
• If you're looking for a place where culture fuels performance, progression is real & every day is packed with purpose, BOUNCE is where you belong.