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About the Role

As a Portfolio Analyst within our Collection Services division, you will play a key role in supporting collections strategy, digital performance and operational decision-making through data-led insights and experimentation. This role is ideal for a commercially minded analyst who enjoys diving into complex datasets, solving business problems and translating analytical findings into practical recommendations that create measurable value.

Responsibilities

Analyse portfolio performance data to identify emerging risks, trends and improvement opportunities
Develop analytical insights and commercial hypotheses to support strategic decision-making
Support pricing exercises, tenders and RFP submissions through quantitative modelling and commercial analysis
Design and deliver client-facing performance review packs and portfolio deep-dives
Build and assess A/B tests and Champion/Challenger experiments to optimise collections strategies
Analyse digital and operational channel performance to improve effectiveness and customer outcomes
Quantify the financial impact of strategic initiatives and performance improvements
Partner with stakeholders across Strategy, Digital, Operations and Transformation teams to deliver data-driven recommendations.

Requirements

Proven experience in portfolio analytics, collections strategy, business intelligence, data analytics or a similar analytical role
Strong SQL skills with experience extracting, manipulating and analysing large datasets
Advanced Excel and data modelling capabilities
Experience with statistical or analytical tools such as R, Python, SAS or similar technologies
Knowledge of Power BI or other business intelligence platforms
Understanding of experimental design, hypothesis testing and performance measurement frameworks
Strong commercial acumen with the ability to translate analytical findings into business outcomes
Excellent communication and stakeholder engagement skills

Skills

SQL
Excel
Data Modelling
R
Python
SAS
Power BI
Business Intelligence
Experimental Design
Hypothesis Testing
Performance Measurement
Commercial Acumen
Communication
Stakeholder Engagement

Location

Hybrid

Work Type

Hybrid
Full-time

Experience Level

Mid-level

Education Level

Tertiary qualifications in Statistics, Mathematics, Computer Science, Economics, Finance or a related quantitative discipline.

Benefits

Flexible hybrid working
Performance-based bonuses
Wellbeing support through EAP
Gym discounts
Health insurance benefits
Novated leasing options
Member rates for car share providers
Relaxed dress code
Complimentary breakfast snacks and fresh fruit in the office

About the Company

Credit Corp is Australia's largest provider of sustainable financial services to the credit-impaired consumer segment.
We are an ASX-listed company with over 2000 staff in multiple locations in Australia, New Zealand, the USA, and the Philippines.
We work closely with regulators to provide sustainable financial solutions with the objective of improving our customers’ circumstances as a pathway to mainstream financial inclusion.

Equal Opportunity

The diversity of our people is core to our ability to innovate, grow and achieve great outcomes for our people, customers, shareholders, and the community.
We are committed to our inclusive and diverse workplace through attracting and retaining a workforce that reflects the community.
We encourage applications from all culturally diverse backgrounds.
We are committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply.