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About the Role

Responsible for demonstrating excellent customer service and providing comprehensive financial solutions to small businesses. Actively deepens existing customer relationships and develops new opportunities through business development activities, combining digital tools with human connections. This role requires outside prospecting and sales activities to grow revenue and achieve financial targets.

Responsibilities

• Demonstrate excellent customer service in accordance with U.S. Bank Core Values.
• Provide comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million.
• Actively deepen existing customer relationships through routine calling.
• Develop new relationship opportunities through business development activities.
• Combine digital tools with strong human connections to offer solutions to business customers.
• Engage in outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals.
• Perform account openings.
• Identify and open product solutions.
• Provide account servicing and maintenance for customers within the segment.
• Actively develop both internal and external relationships.
• Collaborate with branch partners, centers of influence, clients, and other business line partners.
• Refer clients to Business Banking and/or other U.S. Bancorp areas for additional needs.

Requirements

• Bachelor's degree, or equivalent work experience.
• Typically three or more years of customer service, consultative sales and/or prospecting experience.
• Must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Skills

• Comprehensive knowledge of applicable bank and branch policies, procedures and support systems.
• Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations.
• Basic knowledge of cash flow management and business credit underwriting.
• Effective written and verbal communication skills.
• Ability to convey business recommendations in an effective manner.

Location

• U.S. Bank location

Work Type

• Onsite
• Full-time

Experience Level

• Three or more years of customer service, consultative sales and/or prospecting experience

Education Level

• Bachelor's degree or equivalent work experience

Salary/Compensations

• $37.56 - $45.90 per hour

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
• Incentive and recognition programs
• Equity stock purchase
• Pension (all benefits are subject to eligibility requirements)

About the Company

• At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.
• A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.
• U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories.
• U.S. Bank will consider qualified applicants with arrest or conviction records for employment.
• U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance.
• U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA).
• Certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Equal Opportunity

• U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.