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About the Role

As the Senior Manager – Portfolio Insights within our Collection Services division, you will play a critical leadership role in identifying where the business should focus its efforts to maximise commercial and operational performance. Leading a team of analysts and reporting specialists, you will establish the single source of truth for portfolio performance, client reporting and strategic insights. Working closely with senior leaders, operational teams and external stakeholders, you will translate complex data into actionable recommendations, proactively identify portfolio risks and opportunities, and drive initiatives that improve profitability, efficiency and client outcomes. This is a highly visible role offering the opportunity to influence strategic decisions across the organisation.

Responsibilities

Lead portfolio diagnostics and performance analysis across multiple client and portfolio segments
Identify emerging risks, performance trends and commercial opportunities through advanced analytics
Develop and maintain executive-level reporting, strategic reviews and client performance packs
Own commercial pricing, underwriting models, tenders and RFP submissions
Partner with operational leaders to design and implement performance improvement strategies
Lead, coach and develop a high-performing team of quantitative analysts and reporting specialists
Establish robust benefit-tracking frameworks to measure initiative outcomes and support continuous improvement
Ensure reporting governance, compliance, data quality and security standards are maintained at all times.

Requirements

Proven experience leading portfolio analytics, commercial analysis, strategic finance or underwriting functions
Strong commercial acumen with the ability to build compelling business cases and influence strategic decisions
Advanced analytical capability with experience using SQL, Power BI and large-scale data environments
Solid experience translating complex analytics into clear commercial recommendations
Exceptional stakeholder management, presentation and communication skills
Demonstrated leadership experience developing high-performing analytical teams
Tertiary qualifications in Statistics, Mathematics, Computer Science, Economics, Finance or a related quantitative discipline (MBA highly regarded).

Skills

SQL
Power BI

Location

Australia
New Zealand
USA
Philippines

Work Type

Hybrid
Flexible

Experience Level

Senior Manager
Leadership

Education Level

Tertiary qualifications in Statistics, Mathematics, Computer Science, Economics, Finance or a related quantitative discipline
MBA

Benefits

Flexible hybrid working
Performance-based bonuses
Wellbeing support through EAP
Gym discounts
Health insurance benefits
Novated leasing options
Member rates for car share providers
Relaxed dress code
Complimentary breakfast snacks and fresh fruit in the office
Opportunity to influence business strategy and commercial outcomes at a senior level
Lead a highly capable analytics and insights function
Exposure to executive leadership and major client stakeholders
Ongoing professional development and career progression opportunities

About the Company

Credit Corp is Australia's largest provider of sustainable financial services to the credit-impaired consumer segment.
We are an ASX-listed company with over 2000 staff in multiple locations in Australia, New Zealand, the USA, and the Philippines.
We work closely with regulators to provide sustainable financial solutions with the objective of improving our customers’ circumstances as a pathway to mainstream financial inclusion.

Equal Opportunity

The diversity of our people is core to our ability to innovate, grow and achieve great outcomes for our people, customers, shareholders, and the community.
We are committed to our inclusive and diverse workplace through attracting and retaining a workforce that reflects the community.
We encourage applications from all culturally diverse backgrounds.
We are committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply.