Senior Solutions Engineer at Eptura | London | Rezi

Senior Solutions Engineer at Eptura

Senior Solutions Engineer

Eptura · London

4 weeks ago

Senior Solutions Engineer

Eptura · London

a month ago
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About the Role

Serve as a trusted technical and strategic advisor to enterprise prospects throughout the sales cycle, engaging deeply with customers to understand their business objectives and craft tailored demonstrations of Eptura’s integrated platform capabilities into clear, measurable business outcomes.

Responsibilities

  • Lead enterprise discovery by running in-depth conversations that uncover true business problems, clarify goals and challenges, and build a clear understanding of the prospect’s technology landscape and decision-making structure.
  • Prepare and deliver compelling, outcome-focused demonstrations of Eptura’s platform, using storytelling to connect technical capabilities to the prospect’s specific business goals and KPIs.
  • Engage with diverse stakeholders across the prospect's organisation, from end-users to C-level executives.
  • Serve as the prospect’s trusted technical advisor throughout the sales cycle, confidently addressing objections across architecture, integration, security, and compliance.
  • Design fit-for-purpose solutions in collaboration with prospects, translating requirements into proposed configurations or architectures and quantifying business impact.
  • Collaborate with Sales to influence decision criteria, shape deal strategy, and solve deal-level challenges.
  • Lead proof-of-value engagements for high-potential opportunities, configuring trial environments, guiding hands-on evaluations, and measuring outcomes against agreed success criteria.
  • Leverage AI and modern presales tools to streamline account research, draft first-pass RFP responses, and automate post-call summaries.
  • Contribute cross-functionally by relaying complex customer requirements and integration needs to Product and Engineering, advocating for prospect priorities in roadmap discussions.
  • Partner with Customer Success to ensure a smooth post-sale handoff of context and technical details.
  • Participate in deal review meetings, clearly articulating recommendations and technical insights.
  • Serve as a thought leader across industries, sharing expertise on workplace transformation, asset management, and relevant technology trends.

Requirements

  • Experience in a SaaS pre-sales or solution engineering environment, preferably supporting enterprise-level deals.
  • Technical acumen in enterprise software, with a strong understanding of solution architecture, integrations (APIs, webhooks, SSO/SAML), and security and compliance concepts.
  • Ability to confidently guide the technical evaluation process across procurement, IT, and security stakeholders.
  • Conversational discovery skills, with a demonstrated ability to ask insightful questions, interpret underlying customer needs, and probe beyond surface requirements.
  • Storytelling and outcome-selling capability, with the ability to craft compelling narratives that connect product capabilities to concrete business outcomes.
  • AI-capable workflow, with the ability to leverage generative AI and modern tools to enhance presales productivity.
  • Can-do ownership mindset, with a proactive, self-starting approach to owning problems end-to-end.
  • Ability to operate confidently amid ambiguity while adapting to evolving market conditions and organisational needs.
  • Communication and presentation skills, with the ability to clearly explain complex concepts to diverse audiences.
  • Strong written communication for RFP responses, follow-up correspondence, and internal documentation.
  • Organisational discipline, with the ability to manage multiple concurrent deals and stakeholders.
  • Maintain strong attention to detail and consistently follow through using CRM and project-tracking tools.
  • Willingness to travel up to ~25% for client meetings, workshops, and team events (UK and European travel as required).
  • Proficiency in European languages beyond English is a plus (French or German).

Skills

  • Solution architecture
  • Integrations (APIs, webhooks, SSO/SAML)
  • Security and compliance concepts
  • Virtual presentations
  • Digital collaboration
  • Asynchronous communication
  • Generative AI
  • Modern presales tools
  • Storytelling
  • Outcome-selling
  • Communication
  • Presentation skills
  • Written communication
  • Organisational discipline
  • French
  • German

Location

  • London - UK

Work Type

  • Full Time
  • Hybrid

Experience Level

  • Senior

Education Level

  • Bachelor's degree in a relevant field (Computer Science, Engineering, Information Systems, or similar), or equivalent practical experience.

Salary/Compensations

  • £15 - £30 / year

Benefits

  • 25 Days Holiday
  • Contributory Pension
  • Life Insurance (DIS)
  • Eye care vouchers
  • Flexible working

About the Company

  • Eptura is a global leader transforming the way people, workplaces, and assets connect.
  • Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world.
  • Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe.

Equal Opportunity

  • Eptura is an Equal Opportunity Employer.
  • We promote our flexible workspace environment, free from discrimination.
  • We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers.
  • Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world.