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About the Role

We are seeking a self-motivated, results-driven Retail Sales and Merchandising Associate to join our team. In this role, you will contribute to a best-in-class customer experience while helping customers find the right technology solutions for their needs. This position is ideal for individuals who thrive in a fast-paced retail environment, enjoy continuous learning, and share our dedication to delivering outstanding service.

Responsibilities

Assist customers with a variety of computer and electronics purchases in our high-volume big box retail store, while providing excellent customer service
Maintain product knowledge and participate in continued sales, vendor and product training
Execute solution selling based on company direction and metrics
Maintain the department by ensuring a clean work area
Perform merchandising activities such as processing freight, restocking merchandise, maintaining displays, and assist in executing promotional signage and price changes
Participate in open and close procedures and support store operations by performing cycle counts, maintaining loss prevention awareness, and nightly store recovery
Stay current on all communications from customers, associates and Home Office
Ensure that customer service standards are met and that difficult customer situations are handled courteously and professionally
Perform additional duties and responsibilities as assigned

Requirements

High School diploma or equivalent with one year of related experience in a customer service or related role strongly preferred
Passion for technology, including computers/electronics & commissioned sales experience is a definite plus
Sincere interest in helping customers select products that meet their needs
Excellent communication & interpersonal skills combined with the ability to multitask and adjust priorities
Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
Flexible availability, including early mornings, evenings, weekends, and holidays

Skills

Technology sales
Customer service
Merchandising
Communication
Interpersonal skills
Multitasking
Loss prevention awareness

Location

Austin, TX

Work Type

Retail
Full-time

Experience Level

One year of related experience strongly preferred

Education Level

High School diploma or equivalent

Benefits

Medical, Dental & Vision Coverage for regular full-time associates
Competitive Employee Discount, including our Friends & Family Discount Program
Tuition Reimbursement and Education Savings Opportunities
Paid Time Off for regular associates
401(k) Retirement Plan with Company Match
Industry-Leading Vendor and Company Training
Clear Career Growth and Advancement Opportunities

About the Company

Micro Center is the nation’s leading computer and electronics big-box retailer, offering more than 40,000 of the industry’s best technology products.
For over 45 years, our success has been built on unmatched product expertise, a passion for innovation, and a deep commitment to exceptional customer service.
At Micro Center, Passion, Energy, and Commitment aren’t just words—they’re how we work, grow, and win together.
We take pride in creating long-term customer relationships and cultivating a workplace where associates are supported, empowered, and valued.
Our core promise is to take care of our associates and our customers.
That commitment has guided our culture, our growth, and our success for more than four decades—and it’s what makes Micro Center a truly exceptional place to build your career.

Equal Opportunity

Micro Center is an Equal Opportunity Employer.