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About the Role

GoFundMe is seeking a Senior Director, Compliance to serve as the company's named Canadian AML Compliance Officer (CAMLO) and other officer roles required under the PCMLTFA, AMLR, and other applicable regulatory regimes. This role builds, leads, and matures GoFundMe's second line of defense compliance function across its most critical risk domains - FinCrime, Payments, and Content Moderation. This is a high-visibility leadership role for a senior compliance expert who leads through both their team and their own deep subject-matter expertise. You will set GoFundMe's global financial & content-based compliance strategy and serve as the company's primary point of contact for regulators, law enforcement, and external counsel on these matters. You'll partner closely with Trust & Safety, Legal, Payments, Product, and Finance to ensure GoFundMe meets its regulatory obligations as it scales as a prosocial marketplace.

Responsibilities

Lead our second line of defense, establishing the global risk frameworks, translating complex laws into actionable policies, and overseeing and partnering with the first line.
Design, build, and continuously mature GoFundMe's global Anti-Money Laundering (AML) and FinCrime compliance framework, including all applicable policies, procedures, and controls.
Serve as the named Canadian AML Compliance Officer (CAMLO), as well as other compliance officer roles as required by applicable international, federal, and state laws, with regulatory authority and accountability.
Maintain and mature Canadian AML/ATF compliance program requirements under the PCMLTFA, PCMLTFR, and FINTRAC guidance, including MSB/FMSB registration, policies and procedures, ML/TF risk assessment, training, recordkeeping, reporting, and effectiveness review readiness.
Establish and maintain equivalent AML/ATF program obligations in other in-scope jurisdictions, including France (TRACFIN) and the broader EU regime.
Own the design, build-out, and continuous maturation of the transaction monitoring program and governance, ensuring coverage of emerging typologies relevant to crowdfunding and payments.
Own the Suspicious Activity Report (SAR) and Suspicious Transaction Report (STR) filing process, ensuring accuracy, timeliness, appropriate escalation, and adherence to all external filing deadlines.
Maintain and enhance risk-based KYC/KYB, due diligence, and monitoring standards for crowdfunding platform activity.
Oversee AML/FinCrime dependencies on payment processors, vendors, and other third parties, including data access, control evidence, escalation paths, oversight, and regulatory exam support.
Partner with Trust & Safety and Payments teams to assess FinCrime risk and embed compliance requirements into operational workflows.
Translate global FinCrime regulatory requirements into actionable compliance obligations for Trust & Safety and Product teams.
Monitor and disseminate global FinCrime regulatory developments and advise on the impact to GoFundMe's potential obligations.
Lead cross-functional efforts to submit required regulatory filings - including registrations, renewals, and periodic reports - and ensure all external deadlines are met.
Lead the monitoring and interpretation of evolving regulatory requirements related to content moderation, including obligations under the EU Digital Services Act (DSA), emerging US state and federal frameworks, and other applicable global content regulation.
Translate regulatory requirements into actionable compliance obligations for Trust & Safety and Product teams.
Oversee transparency reporting obligations and risk assessments, ensuring all deadlines are met.
Own the development and oversight of the compliance strategy for state charitable solicitation laws, fundraising disclosure requirements, and related obligations across US jurisdictions.
Lead cross-functional efforts to maintain state registrations, exemptions, and required filings.
Monitor regulatory developments in charitable fundraising and share awareness on GoFundMe's potential obligations as a fundraising platform.
Architect, implement, and maintain a global risk assessment framework that reflects GoFundMe's current and anticipated regulatory exposure, especially focused on FinCrime.
Own preparedness activities, including scenario planning and tabletop exercises, that stress-test cross-functional readiness for regulatory audits.
Establish defensible governance, QA, issue management, remediation, and examination-readiness processes for AML/FinCrime controls, including transaction monitoring, STR/SAR decisioning, sanctions/listed property escalation, management reporting, and evidence of operating effectiveness.
Own development and delivery of compliance training and awareness programs for relevant teams.
Serve as the company's primary point of contact in engagements with regulators, law enforcement agencies, and legislative staff on relevant compliance matters, including examinations, inquiries, and voluntary outreach.
Build and maintain productive relationships with key regulatory counterparts across state, federal, and international jurisdictions, in conjunction with our Public Policy & Advocacy team.
Provide subject-matter expertise in industry forums, coalitions, and working groups relevant to payments and FinCrime.

Requirements

12-15 years of compliance experience, with significant time in payments, fintech, financial services, or a highly regulated technology company - including direct experience owning or managing a regulated AML program.
Deep subject-matter expertise in AML, BSA/ATF, and FinCrime across multiple jurisdictions, including hands-on experience with FINTRAC and TRACFIN, familiarity with FinCEN and FFIEC examination expectations, and SAR/STR reporting obligations.
Strong working knowledge of Canadian AML/ATF requirements under the PCMLTFA, PCMLTFR, and FINTRAC guidance is required - spanning the compliance program, registration, KYC/KYB, record keeping, reporting, risk assessment, training, and effectiveness review.
Experience operating a FinCrime program across multiple regulatory regimes, with the ability to navigate differing obligations and adapt controls to new jurisdictions as GoFundMe scales globally.
Senior-level experience serving as a named compliance officer (CAMLO, BSA Officer, or equivalent) with regulatory accountability.
Demonstrated ability to build and maintain productive, strategic relationships with regulatory counterparts; comfort engaging directly with regulators at executive levels - including examinations, inquiries, and proactive relationship management.
Excellent written and verbal communication skills, including the ability to represent the company credibly with external audiences.
Demonstrated ability to influence executive leadership, including the C-suite, and drive cross-functional alignment on complex compliance strategies.
Proven track record of successfully designing, building, and maturing compliance programs from scratch or through substantial redesign, ideally within a rapidly scaling or complex marketplace environment.
Strong alignment with GoFundMe's core values: impatient to be great, find a way, earn trust every day, fueled by purpose.

Skills

AML
BSA/ATF
FinCrime
FINTRAC
TRACFIN
FinCEN
FFIEC
SAR/STR reporting
KYC/KYB
Transaction monitoring
Content moderation compliance
Charitable fundraising law
Multi-state solicitation compliance

Location

Remote

Work Type

Full-time

Experience Level

Senior Director
12-15 years of compliance experience

Education Level

Bachelor’s degree or equivalent experience preferred.
JD, CAMS, CRCM, or equivalent credential preferred

Salary/Compensations

$253,000 - $380,000

Benefits

Equity
Healthcare
Dental
Vision
Life insurance
401(k) saving program
Financial assistance for hybrid work
Family planning assistance
Generous parental leave
Flexible time-off policies
Mental health and wellness resources
Learning, development, and recognition programs
Volunteering program

About the Company

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. In 2025, we launched GoFundMe Pro, a new platform designed to give nonprofits advanced fundraising tools and support. Together with our core platform, our vision is to become the most helpful place in the world.
We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change.
Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.
For recent company news and announcements, visit our Newsroom.

Equal Opportunity

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.