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About the Role

This role is responsible for delivering a first-class hospitality experience to clients, lawyers, executives, and staff through the seamless coordination of catering, conference centre services, and meeting support within the Office Services team.

Responsibilities

• Deliver an exceptional client and executive experience by serving as a professional ambassador, anticipating needs, and supporting high-profile meetings and events.
• Coordinate the setup, delivery, and presentation of catering services, and prepare/maintain boardrooms and conference facilities.
• Respond quickly to changing meeting requirements and last-minute requests.
• Assist with room setups, event logistics, and meeting support services.
• Maintain hospitality spaces, kitchens, and lounges to high standards of cleanliness and presentation.
• Monitor inventory, coordinate supply replenishment, and support vendor relationships.
• Process invoices, maintain service records, and complete administrative tasks.
• Ensure compliance with food handling, health and safety, and firm service standards.
• Contribute to a culture of continuous improvement and service excellence.

Requirements

• A passion for hospitality and delivering exceptional service in a professional, fast-paced environment.
• Experience in hospitality, conference services, catering, hotels, corporate offices, professional services, or other customer-focused environments.
• Strong interpersonal and communication skills with a professional presence, sound judgment, and the ability to build positive relationships.
• Excellent organizational skills, attention to detail, and the ability to manage multiple priorities under pressure.
• Proficiency with Microsoft Office and other workplace technologies.
• Flexibility to support occasional early mornings, evenings, and weekends.
• Ability to stand for extended periods and lift supplies or equipment.
• Excellent written and spoken English.
• French is considered an asset.

Skills

• Hospitality
• Client Service
• Catering Coordination
• Conference Centre Services
• Meeting Support
• Interpersonal Skills
• Communication Skills
• Organizational Skills
• Attention to Detail
• Microsoft Office Proficiency
• Solutions-Oriented Approach

Location

• Toronto

Work Type

• Full-time

Experience Level

• Not specified

Education Level

• Not specified

Salary/Compensations

• $44,300 - $54,700

Benefits

• Retirement savings plan with employer contribution
• Benefit premiums paid by the firm
• Telemedicine services
• Flexible health and wellness allowance
• Training and development programs

About the Company

• Norton Rose Fulbright is a global legal practice with a culture of excellence and client service, focusing on flexibility, respect, diversity, and openness.
• They strive to create an equitable, inclusive environment where everyone can bring their whole self to work and realize their career potential.
• Norton Rose Fulbright provides a full scope of legal services to preeminent corporations and financial institutions worldwide.
• The firm has over 3,000 lawyers across the United States, Europe, Canada, Latin America, Asia, Australia, Africa, and the Middle East.
• Norton Rose Fulbright is recognized for its client service in key industries including financial institutions; energy, infrastructure and resources; technology; transport; life sciences and healthcare; and consumer markets.

Equal Opportunity

• We strive to create an equitable, inclusive environment where everyone can bring their whole self to work and realize their career potential.
• If you require any reasonable adjustments during the recruiting process, please inform us in the recruitment application.
• Norton Rose Fulbright has a duty to accommodate those who are unable to get vaccinated due to protected grounds.