About the Role
We are building something special in the tailoring industry and need a hands-on, self-starting leader to help define it. This role partners with the Director of HR in owning people operations and experience from the ground up. It is ideal for someone who thrives in a dynamic environment, takes initiative, and enjoys building community, structure, and momentum. You will be the heartbeat of our team, maintaining a presence in our studios to foster connection and operational excellence.
Responsibilities
- Serve as a visible, trusted resource for employees and managers across all studio locations.
- Spend significant time in studios building relationships and strengthening team connection.
- Partner with managers on performance conversations, engagement, development, and team health.
- Support employee relations matters with discretion, empathy, and sound judgment.
- Actively reinforce a culture of accountability, inclusivity, and excellence.
- Own and continuously improve core people processes: onboarding, offboarding, performance cycles, engagement initiatives, and development programs.
- Ensure onboarding creates connection, clarity, and culture from day one.
- Maintain and enhance HR policies, documentation, and employee-facing resources.
- Support benefits administration, leaves of absence, and employee lifecycle changes.
- Ensure compliance with employment laws and internal standards.
- Maintain accurate people data in Rippling and related systems.
- Build dashboards and reporting around engagement, retention, performance, hiring, and workforce trends.
- Identify patterns, risks, and opportunities—bringing proactive insights to the HR Director.
- Support workforce planning, headcount tracking, and compensation analysis.
- Partner with recruiting and hiring managers to ensure a smooth, equitable hiring process.
- Support interview coordination, role scoping, and candidate experience.
- Help ensure new hires feel connected, informed, and set up for success.
- Help design and execute engagement initiatives, studio visits, town halls, summits, and cultural moments.
- Strengthen communication across locations to ensure clarity and consistency.
- Act as a daily steward of company values and community.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
- 4–8 years of experience in HR, people operations, or office management (internships included).
- Strong organizational and prioritization skills.
- Excellent interpersonal and written communication skills.
- Experience with Google Suite; familiarity with Rippling, Notion, and applicant tracking systems is a plus.
- Ability to manage confidential information with professionalism and discretion.
Skills
- Building systems
- Strengthening culture
- Creating structure
- Initiative
- Fast-paced environment
- Ownership
- Creating positive, inclusive, and connected employee experiences
- Organization
- Clarity
- Building systems for smooth operations
- Problem-solving
- Relationship building
- Discretion
- Professionalism
- Collaboration
- Clear communication
- Confident communication
- Google Suite
- Rippling
- Notion
- Applicant tracking systems
Location
- In Person
Work Type
- Full-time
- Occasional Saturday
Experience Level
- 4-8 years
Education Level
- Bachelor's degree preferred
Salary/Compensations
- $58,000 – $70,000
Benefits
- Competitive compensation
- Competitive benefits
- Meaningful growth opportunities
About the Company
- We are building something special in the tailoring industry.
- We are intentional about building a culture rooted in accountability, care, and high performance.
- We are committed to attracting and rewarding top talent.
