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About the Role

The Simulation Learning Center Operations Manager provides comprehensive technical and operational support for the School of Health Sciences clinical simulation suites and skills labs. This role ensures the day-to-day readiness of healthcare training environments by maintaining simulation equipment, manikins, and computer hardware/software. The manager facilitates the set-up, management, and organization of supplies, technology, and support for faculty and student learning in the simulation center.

Responsibilities

Provides comprehensive technical and operational support for clinical simulation suites and skills labs.
Ensures day-to-day readiness of healthcare training environments.
Maintains functionality and optimization of all simulation equipment, manikins, and computer hardware/software.
Facilitates the set-up, management, and organization of supplies, technology, and support for faculty/student teaching and learning.

Requirements

Associate's degree in healthcare, biomedical technology, computer science, or a related field.
One to two years of related experience in healthcare simulation-based technology or an allied health profession.
Proficiency with MS 365, AV systems, and networked computer equipment.
Ability to adhere to HIPAA, FERPA, and ADA guidelines regarding patient health records and student privacy.
Ability to work effectively with diverse communities across the university.
Demonstrate a high capacity for receiving and implementing constructive feedback.
Ability to work successfully both independently and as a supportive member of a multidisciplinary team.
Maintain a customer-service-oriented attitude, prioritizing student learning needs and safety.
Maintain high ethical standards and confidentiality regarding sensitive information.
Possess the ability to engage respectfully and skillfully with individuals from diverse backgrounds and cultures.
Use diplomacy, discretion, and solid interpersonal skills.
Communicate clearly and accurately through various technological resources and in-person demonstrations.
Thrive in a fluid and demanding work environment, maintaining efficiency while managing multiple simultaneous projects or changing priorities.
Maintain high attention to detail when organizing workflow, digitizing technical documentation, and updating lab signage.
Use sound judgment and initiative to complete work assignments and interpret policies effectively.
U.S. citizenship or permanent residency is required.
Criminal history background check is required for finalist(s).

Skills

Healthcare simulation-based technology
Allied health profession experience
MS 365
AV systems
Networked computer equipment
HIPAA compliance
FERPA compliance
ADA compliance
Collaborative & Team-Oriented
Interdisciplinary Partnership
Feedback Integration
Team Synergy
Student-Centered
Professionalism
Service Excellence
Ethical Standards
Confidentiality
Cultural Competence
Communication & Diplomacy
Interpersonal Skills
Information Exchange
Organization & Flexibility
Adaptability
Detail-Oriented
Proactive Initiative

Location

Austin, Texas

Work Type

Full-time

Experience Level

1-2 years of related experience

Education Level

Associate's degree in healthcare, biomedical technology, computer science, or a related field.
Bachelor's degree in healthcare, simulation technology, or a related field (preferred).

Benefits

Medical & Rx Coverage (HSA Available)
Dental
Vision
Flexible Spending Accounts
Short Term Disability (STD) Insurance
Long Term Disability (LTD) Insurance
Life & Accidental Death & Dismemberment (AD&D) Insurance
Employee Assistance Program (EAP)
Pet Insurance
Annual Leave & Paid Sick Leave
Retirement Plan – (TIAA) Employee 5%/Employer Match 7%
Tuition Benefits
Paid Holidays
Services & Discounts

About the Company

St. Edward's University is a private, Catholic liberal arts institution of more than 3000 students located in Austin, Texas.
The university emphasizes critical thinking and ethical practices, small classes, personalized learning, and exciting internship opportunities.
St. Edward's was founded by the Congregation of Holy Cross, emphasizing courage to take risks, an international perspective, and providing educational opportunities for students of varied backgrounds.
The university is increasing its global engagement to educate students about the opportunities and challenges of a 21st-century world.
SEU is a diverse community that appreciates faculty and students from all backgrounds.

Equal Opportunity

St. Edward's University, as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination.
The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.