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About the Role

Oversee a portfolio of multifamily residential rental buildings in the Greater Toronto Area (GTA) West region, reporting to the Regional Manager. The ideal candidate provides strong leadership to on-site teams, drives operational excellence, maximizes asset value, and delivers exceptional resident experiences while fostering positive employee relations.

Responsibilities

• Conduct regular property visits and inspections to assess property conditions, ensure safety, cleanliness, asset preservation, and compliance with applicable legislation, municipal standards, company policies, and fire and life safety requirements.
• Deliver exceptional resident service by addressing concerns, reviewing rental applications and overseeing vacancy, turnover, and suite readiness activities to support occupancy and leasing objectives in accordance with company policies, applicable legislation and fair housing practices.
• Oversee maintenance operations by monitoring work order completion, resolving maintenance issues, and managing vendor and contractor performance.
• Review operational and financial performance, identify risks, and recommend solutions to improve portfolio performance and resident satisfaction.
• Participate in an after-hours emergency response rotation, attending sites, and liaising with municipal stakeholders and emergency services for high-risk situations.
• Recruit, develop, mentor, and manage building and administrative staff, including coaching, training, performance management, and workflow coordination, and the implementation of company policies and procedures.
• Maintain effective communication with all internal departments and external partners.
• Ensure timely preparation of reports, documents, and material for managerial activities.
• Prepare and manage annual operating, maintenance, and capital budgets, analyze financial results and variances, and identify opportunities to improve revenue, control expenses, and maximize Net Operating Income (NOI).
• Oversee rent collection, arrears management, repair and maintenance expenditures, invoice coding, and budget variances to ensure financial accuracy and cost-control.
• Partner with leasing and operational teams to support occupancy, resident retention, and revenue growth, and capital projects within approved budgets and timelines.

Requirements

• Minimum 3+ years of progressive residential property management experience, specifically in multifamily residential operations.
• In-depth knowledge of the Residential Tenancies Act (RTA) and a solid understanding of building systems (HVAC, fire protection, mechanical, electrical).
• Experience with property management software (Yardi, BuildingStack, or similar) and proficiency with Microsoft Office applications.
• Valid Driver’s License and own vehicle is required.

Skills

• Strong leadership
• People management
• Analytical skills
• Problem-solving skills
• Conflict resolution skills
• Communication skills
• Ability to exercise sound judgment in complex situations
• Resilience to change
• Proactive approach to drive change forward
• Experience leveraging technology and reporting tools to improve operational efficiency is an asset

Location

• GTA West region

Work Type

• Full-time

Experience Level

• 3+ years of progressive residential property management experience

Education Level

• Certified Property Manager (CPM) designation or other recognized property management designation is considered an asset

Salary/Compensations

• $65,000 - $80,000 annually

Benefits

• Employer-funded benefits
• Additional paid time off during the summer
• Respect in the Workplace certification
• Focus on health and wellness

About the Company

• Established in 1975, Park Property Management Inc. (Park) consistently delivers market-affordable, well maintained rental housing that embodies both quality and value.
• Beyond managing properties, our dedication extends to fostering meaningful connections and cultivating a comfortable environment for our residents.
• Proudly influencing the real estate landscape in the Greater Toronto Area and key cities across Ontario, including Milton, Cambridge, Kitchener, Waterloo, Stratford, Tillsonburg, Guelph, and London, Park boasts a diverse portfolio of over 11,500 apartment units spanning 93 buildings.
• Our commitment to growth is evident through ongoing development of new purpose-built rental initiatives and strategic value-add acquisitions.
• As an employer, Park takes pride in fostering a workplace where expertise and passion thrive, empowering its team to contribute meaningfully to shared goals.
• We are guided by what is R.I.T.E. Respect, Integrity, Trust, and Excellence.
• We Respect each other, act with Integrity, build Trust in every interaction and strive for Excellence in everything we do.
• These core values create a foundation for teamwork and collaboration, both of which are essential for our success and foster a work environment where you feel good about work.

Equal Opportunity

• Park Property Management Inc. is an equal opportunity employer.
• We celebrate diversity and are committed to creating an inclusive environment for all employees.
• If you require accommodation at any stage of the application process or want more information on our accommodation policies, please contact our Human Resources department.