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About the Role

As a Care Partner, you will play a key role in helping older Australians remain independent, connected, and living well in their own homes. You will deliver person-centred care management that supports each customer's goals, preferences, and wellbeing by working closely with customers, families, carers, and health professionals.

Responsibilities

• Develop, implement, and review personalised care plans that promote independence, wellbeing, and customer choice.
• Coordinate services and manage customer budgets within approved funding parameters.
• Build trusted relationships with customers, carers, families, and health professionals.
• Monitor customer wellbeing, identify changing needs, and respond proactively to potential risks.
• Apply wellness and reablement principles to empower customers to maintain their independence.
• Support customers to make informed decisions and navigate aged care services with confidence.
• Maintain accurate documentation, care notes, and records in line with legislative and organisational requirements.
• Promote safe, high-quality, culturally responsive care that respects each customer's individual needs, values, and preferences.

Requirements

• Certificate III in Individual Support (Ageing), Certificate IV in Aged Care, or an equivalent qualification.
• Minimum 12 months experience in aged care, disability, community services, or a related sector.
• Excellent communication and relationship-building skills with customers, families, carers, and health professionals.
• Strong organisational and time management skills with the ability to manage competing priorities.
• Confidence using client management systems and other digital platforms.
• Ability to work independently while contributing positively to a collaborative team environment.
• Proof of COVID-19 vaccination status (or as required by legislation and WMQ policy).
• Relevant probity checks required by legislation and WMQ Limited policy.
• Current Driver’s Licence and willingness to travel for work.

Skills

• Communication skills
• Relationship-building skills
• Organisational skills
• Time management skills
• Client management systems
• Digital platforms

Location

• Onsite

Work Type

• Full-time

Experience Level

• Minimum 12 months experience

Education Level

• Certificate III in Individual Support (Ageing)
• Certificate IV in Aged Care
• Equivalent qualification

Salary/Compensations

• Salary Packaging up to $15,900 annually for everyday living expenses
• Salary Packaging up to $2,650 annually for meals and entertainment

Benefits

• Salary Packaging
• Free Secure Onsite Parking
• Career Development opportunities
• Professional development
• Learning opportunities
• Clear pathways for career progression
• Meaningful Work
• Supportive Team Culture

About the Company

• Wesley Mission Queensland is a leading not-for-profit provider of health and community services.
• With over a century of service, we support people across all life stages with aged care, disability support, mental health services, and community outreach.
• Our values, Innovation, Hope, Integrity, Compassion, Justice, Empowerment, and Respect, guide everything we do.
• WMQ's vision for reconciliation is for all people to stand unified in an equal and inclusive future.
• We commit to enhancing opportunities for Aboriginal & Torres Strait Islander People and celebrating diversity.
• We encourage applications from Aboriginal and Torres Strait Islander Peoples.
• Wesley Mission Queensland brings together people who want to make a difference in the lives of others.
• We value diversity, strive for inclusion, and come together to walk alongside those in need to provide hope and compassion.
• We are committed to working collaboratively to help you grow, support your wellbeing, and enable you to be your true self each day aligned to our mission and values.

Equal Opportunity

• We value diversity, strive for inclusion, and come together to walk alongside those in need to provide hope and compassion.
• We are committed to working collaboratively to help you grow, support your wellbeing, and enable you to be your true self each day aligned to our mission and values.
• People with passion, connected by hope for a more compassionate, just and inclusive society is our story – what’s yours?