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About the Role

Crosby’s is seeking a results-driven District Leader to oversee the operational and financial success of multiple convenience stores. This role involves driving sales, ensuring operational efficiency, leading store teams, and delivering exceptional customer service. The ideal candidate is a strategic thinker, people motivator, and hands-on leader who thrives in a fast-paced retail environment.

Responsibilities

• Meet or exceed sales and profitability goals across your district
• Manage inventory and merchandising strategies to drive growth and reduce waste
• Oversee cash handling procedures and perform periodic audits
• Leverage retail tech tools for operational insights and improvements
• Ensure compliance with all regulatory and company standards, including food safety, tobacco, and alcohol laws
• Conduct safety inspections and promote a safe, efficient store environment
• Drive accuracy in food service execution, pricing, cleanliness, and customer satisfaction
• Recruit, mentor, and coach a high-performing team of store managers and associates
• Conduct performance reviews and lead employee development programs
• Ensure stores are fully staffed and equipped with trained, capable leaders
• Monitor and respond to customer feedback to enhance service quality
• Represent Crosby’s in the local community by supporting events and building relationships
• Promote Reid / Crosby’s brand and values through meaningful community involvement
• Serve as the critical communication link between stores and corporate support teams
• Share best practices, operational updates, and strategic goals with your team
• Uphold and model Crosby’s mission: “Exceed Customer Expectations, Every Day, Every Time.”

Requirements

• High School Diploma or equivalent
• At least 21 years old
• Significant Leadership experience in retail or a similar fast-paced environment
• Valid NYS Driver’s License and reliable transportation

Skills

• Organizational skills
• Communication skills
• Problem-solving skills

Location

• Buffalo Area

Work Type

• Full-time

Experience Level

• Leadership experience

Education Level

• High School Diploma or equivalent

Salary/Compensations

• Competitive salary with significant bonus potential

Benefits

• Weekly pay
• Monthly auto and cell phone allowances
• Medical, dental, vision and life insurance
• Disability, critical illness and accident insurance
• 401(k) with company match and annual profit sharing
• Paid time off and holidays
• Career growth opportunities
• Tuition Reimbursement

About the Company

• Crosby’s is committed to living its core values: Honesty, Trustworthiness, Customer Focus, Team Spirit, Cost Consciousness and Entrepreneurialism.
• As part of the Reid Group family.