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About the Role

The Technical Program Manager (TPM) operates at the intersection of Engineering, Data Science, Product Management, and cross-functional leadership. This role is critical for ensuring the successful and timely delivery of high-impact product features and capabilities. The TPM will partner with Engineering and Product, driving alignment on priorities, owning execution plans, emphasizing data quality, optimizing model performance, and following SDLC with feature development. This individual is accountable for end-to-end delivery, from planning and risk mitigation through implementation and release, ensuring outcomes meet technical and business objectives. Proactively identifying and removing roadblocks is also expected.

Responsibilities

Own and be accountable for key initiatives on the Application Platform teams, driving the end-to-end delivery of complex, cross-functional initiatives from initiation through launch and post-release success
Cultivate a culture and collaboration between stakeholders to drive shared context, effective data collection, integration, and utilization
Navigate ambiguity and evaluate complex situations, making data-informed decisions and aligning stakeholders to drive toward shared goals
Work closely with development, product management, other engineering teams and operations to design, scope, and orchestrate execution
Continuously assess and evolve key areas for improvement, implement scalable solutions, and foster a culture of continuous improvement that increases efficiency, execution quality, and team collaboration
Identify, manage, and coordinate dependencies and integrations across projects, teams, and systems to ensure smooth execution and alignment
Thrive in dynamic, fast-paced environments, adapting to shifting priorities and evolving business needs with composure and focus
Facilitate program governance by identifying, analyzing, and prioritizing risks, and developing mitigation and contingency plans
Proactively manage stakeholder expectations, ensuring alignment on priorities, timelines, and deliverables throughout the program lifecycle
Communicate effectively at all organizational levels — through well-structured verbal updates, written summaries, and visual dashboards
Lead cross-functional meetings and workshops, while guiding teams on best practices, process adherence, and delivery excellence
Build and maintain detailed program and project schedules, highlighting key tasks, milestones, and critical paths across multiple teams
Implement and refine Agile/Scrum/Kanban frameworks across teams to improve predictability and transparency

Requirements

5+ years of experience managing complex, cross-functional software development or cloud infrastructure programs in a fast-paced environment
Experience with interdisciplinary teams leading programs using Cloud technologies, micro services, distributed systems, AWS, Big Data ecosystem concepts
Excellent leadership, communication, and interpersonal skills
Familiarity with Jira, Confluence, Aha or other project tracking and reporting tools is a plus
Professional Program/Project Management certifications a plus
Familiarity with usage of AI capabilities of project tracking and reporting tools is a plus
All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

Skills

Cloud technologies
micro services
distributed systems
AWS
Big Data ecosystem concepts
Agile/Scrum/Kanban frameworks
Jira
Confluence
Aha

Location

Canada

Work Type

Full-time

Experience Level

5+ years

Education Level

Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field

Salary/Compensations

$98,000 - $123,000 CAD

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
Company sponsored retirement plan
Annual company bonus plan
Commissions
Long term incentive awards

About the Company

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
We’re an extraordinary blend of hungry self-starters, intrepid explorers, brainy experts, and loyal allies. Combine all of this, and we make a glorious success story, loaded with down-to-earth, helpful, and passionate people, all on the journey of cloud innovation and best in class technology. Guidewire’s an adventure—and it’s yours for the taking.
At Guidewire, we are utterly committed to customer success. We combine digital, core, analytics, and AI to deliver our platform as a cloud service to the P&C Insurance industry. And with the largest R&D team, services team, and partner ecosystem in the industry, we continually evolve and innovate to meet our customers’ needs. We put our values of Integrity, Rationality, and Collegiality first, harboring a culture of honesty and openness that our people never want to lose. And we each bring a little quirkiness—and a little genius—to the table. As the landscape of our industry continues to shift, we respond with flexibility and skill. We’re braving uncharted territory, pushing past the conventional with our products, partners, and people.

Equal Opportunity

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability.