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About the Role

As a Team Leader - Keyholder, you will support store leadership in achieving sales goals by providing daily direction, communication, and training to store associates. You will motivate the team to deliver an exceptional shopping experience and build brand loyalty through every customer interaction, acting as a brand ambassador who upholds Vera Bradley's core values.

Responsibilities

• Drive sales by working with the team to exceed goals, increase store traffic, convert customers, and execute outreach efforts.
• Promote campaigns to build brand awareness and lasting customer relationships.
• Motivate and inspire the team by embodying Vera Bradley's core values.
• Suggest products to meet customer needs and drive store results through add-on selling and customer outreach.
• Execute daily operational procedures and innovate within them.
• Support the team in maintaining visual merchandising standards.
• Ensure the store environment is organized and inviting for customers.
• Demonstrate integrity by being reliable and adhering to company policies and procedures.

Requirements

• Must be at least 18 years of age.
• Must be available to work evenings, weekends, and holidays.
• Requires retail experience and/or prior management experience.
• Constant walking and standing.
• Frequent bending, stooping, and reaching.
• Good eyesight, hearing, and dexterity.
• Ability to consistently lift 10-35 lbs.
• Ability to occasionally lift up to 55 lbs. with the ability to push or pull more than 55 lbs.

Skills

• Sales
• Customer service
• Team motivation
• Brand ambassadorship
• Merchandising
• Operations management
• Communication
• Training

Location

• Store location

Work Type

• Full-time
• Onsite

Experience Level

• Retail experience
• Prior management experience

Salary/Compensations

• $15.81 - $23.68
• Starting Pay: $18.00 USD

Benefits

• Incentive eligible position
• Generous product discount
• Volunteer paid time off
• Pet insurance
• Holistic wellness program
• Professional development assistance and resources
• Employee Referral Program
• DailyPay option
• 401k with generous company match, immediate vesting

About the Company

• Vera Bradley began as an instinct, fueled by optimism, passion, and bold self-expression, imagining a more colorful, beautiful world of bags and travel accessories.
• The company inspires women to embrace their unique individual styles through design, artistry, and craft.
• Vera Bradley exists to champion all the ways women move today, enriching everyday moments and supporting their adventures.
• The brand belongs to every woman who rejects sameness and conformity, choosing to be bold and expressive.

Equal Opportunity

• Vera Bradley is an Equal Opportunity Employer and Affirmative Action Employer.
• Vera Bradley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
• This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.