About the Role
As a Bodily Injury Claims Representative III, you will investigate, negotiate, and resolve complex bodily injury claims. You will contribute to a client-centric culture by implementing innovative solutions and providing technical support to the claims team.
Responsibilities
- Investigate, interpret coverage, negotiate, and settle complex bodily injury claims for automobile policies.
- Contact claimants, clients, lawyers, and witnesses to facilitate investigation and resolution.
- Manage complex files involving multiple parties in defense litigation and Alternative Dispute Resolution.
- Coach, train, and provide technical support to the claims team.
- Provide exceptional service in accordance with quality standards to drive client engagement.
Requirements
- Minimum 5 years of claims or related business experience.
- Post-secondary degree or diploma.
- Chartered Insurance Professional (CIP) designation.
- Provincial adjuster license(s) or ability to attain them.
- Valid driver’s license, insurance, and personal vehicle.
- Ability to travel regularly.
- Availability for extended work hours, including weekends.
- Successful completion of Criminal Record and Consumer History background checks.
Skills
- Innovative mindset for operational efficiency.
- Critical thinking and problem-solving.
- Strong communication skills.
- Relationship building and mentorship.
- English proficiency.
- French language skills (asset).
Work Type
- Regular Full-Time
- Hybrid (2 days in office)
Experience Level
- Minimum 5 years of experience
Education Level
- Post-secondary degree or diploma
- Chartered Insurance Professional (CIP) designation
Salary/Compensations
- $72,847.00 to $121,411.00
Benefits
- Training and development opportunities.
- Flexible work options.
- Paid time off.
- Physical and mental health programs.
- Paid volunteer days.
- Competitive salary and incentive programs.
- Group retirement savings plans.
- Pension plan.
- Comprehensive health, dental, disability, and life insurance benefits.
- Employee assistance program.
About the Company
- Leading Canadian financial services co-operative.
- Committed to a sustainable and resilient society.
- Claims team focused on peace of mind, compassion, and high-integrity service.
