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About the Role
The Business Analyst will work within a Technology Business Enablement team, responsible for providing portfolio support, contributing to prioritization processes, and creating strategic partner reporting to enhance collaboration across teams, budget planning, monthly reporting, and capacity tracking.
Responsibilities
- Collaborate with partners across Business and Technology teams for effective prioritization and tandem project planning components.
- Provide work estimates to meet implementation goals.
- Conduct and facilitate user sessions to solicit and document business process issues, ensuring necessary certification and audit controls are addressed.
- Identify solutions and/or formulate alternative solutions to satisfy requirements.
- Escalate issues to facilitate resolution.
- Develop business process/workflow models and reporting.
- Contribute to the development of data models.
- Develop and/or update user documentation, training manuals, system specifications, and other internal/external communications.
- Provide application training for users for new and/or existing systems.
- Support certification activities.
- Identify and recommend improvements to existing procedures, forms, and workflows.
Requirements
- Minimum three years of related business experience.
- Minimum two years of experience in a Business Analyst role (preferably in a business management/effectiveness capacity, requirement gathering and facilitation/presentation experience).
- Strong Business/systems knowledge and comprehension of applications, procedures, and workflows.
- Knowledge of APIs, how platforms communicate, and an understanding of event-based architecture.
Skills
- Business analysis
- Requirement gathering
- Facilitation
- Presentation
- Business process modeling
- Workflow modeling
- Data modeling
- User documentation
- Training
- System specifications
- Communication
- Critical thinking
- Teamwork
- Continuous improvement
Location
- Hybrid
Work Type
- Regular Full-Time
- Hybrid (2 days in office)
Experience Level
- Minimum three years of related business experience
- Minimum two years of experience in a Business Analyst role
Salary/Compensations
- $60,574.00 to $100,956.00 CAD
Benefits
- Training and development opportunities
- Flexible work options
- Paid time off
- Physical and mental health programs
- Supportive workplace culture
- Paid volunteer days
- Competitive salary
- Incentive programs
- Comprehensive total rewards package
- Group retirement savings plans
- Pension
- Health and wellness benefits
- Dental coverage
- Disability coverage
- Life coverage
- Mental health support
- Employee assistance program
About the Company
- CGIC is a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society.
- The company prioritizes its people, ensuring a strong culture and development opportunities.
- CGIC is driving a transformation in the insurance industry by leveraging cooperative values and building a digital enterprise.
- The Embedded Experience team uses state-of-the-art innovative technology, development practices, and processes as leaders in the market.
Equal Opportunity
- Subject to a Background check as a condition of employment.