Facilities & Procurement Manager at H&M Group | New York, NY, USA | Rezi

Facilities & Procurement Manager at H&M Group

Facilities & Procurement Manager

H&M Group · New York, NY, USA

3 weeks ago

Facilities & Procurement Manager

H&M Group · New York, NY, USA

24 days ago
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About the Role

As a Facilities & Procurement Manager, you own and lead facility management and asset performance across the sales market, ensuring stores are safe, compliant, cost‑efficient, and operationally excellent throughout their lifecycle. You drive FM strategy, maintenance delivery, supplier governance, and continuous improvement while enabling strong collaboration and performance.

Responsibilities

  • Set and execute the Facilities Management strategy aligned with global direction
  • Plan and prioritize maintenance based on risk, lifecycle cost, and business impact
  • Ensure long-term asset performance and store availability
  • Secure structured handover of completed projects from Construction into operation
  • Manage all planned and reactive maintenance within the FM service scope
  • Secure professional, effective, and timely facilities service delivery to minimize operational disruption
  • Manage a strong and effective supplier base
  • Optimize maintenance and service costs through smart sourcing, framework agreements, and performance‑based supplier management
  • Support budgeting and forecasting of FM OPEX and CAPEX
  • Ensure service levels, compliance, and cost efficiency
  • Ensure store environments are safe for customers and colleagues
  • Secure compliance with local and global regulations, audits, and corporate standards
  • Secure high data quality in FM systems to enable precise FM CAPEX and OPEX plans
  • Use data and benchmarks to drive continuous improvement and informed decision‑making
  • Ensure transparent, structured communication with stakeholders
  • Identify inefficiencies and lead continuous improvement initiatives in FM service delivery
  • Capture lessons learned and shared best practices
  • Lead and develop the Facilities Management team within the Sales Market
  • Set clear priorities, responsibilities, and performance expectations for FM resources and partners
  • Develop FM competencies and ensure a future‑ready FM organization
  • Ensure effective collaboration with key stakeholders such as Sales teams, Operations, Expansion, and Global C&F team

Requirements

  • 5+ years’ experience in facility management, preferably retail or multi-site operations
  • Strong planning, prioritization, and analytical skills
  • Strong facilities and asset management expertise
  • Budgeting, planning, and performance management skills
  • Service-oriented with strong stakeholder management skills
  • Resilient, accountable, and continuous improvement focused
  • Advanced English communication skills (written and spoken)
  • Proficient in MS Office applications
  • Proven experience leading teams and complex projects in a matrix organization
  • Proven experience leading large FM vendor set ups, such as IFM and similar operating models

Skills

  • Facility Management
  • Asset Management
  • Strategic Planning
  • Budgeting and Forecasting
  • Vendor Management
  • Stakeholder Management
  • Data Analysis
  • Project Management
  • Compliance Management
  • Leadership

Location

  • New York, NY

Work Type

  • Hybrid
  • Full-time
  • Exempt

Experience Level

  • 5+ years

Education Level

  • Bachelor’s degree in Facility Management, Engineering, Business Administration, or similar

Salary/Compensations

  • $165,700

Benefits

  • Health insurance
  • Wellness and family support programs
  • Company match 401k
  • Paid leave programs
  • Paid time off
  • Community day
  • Employee discount at H&M, & Other Stories, and COS

About the Company

  • Global company of strong fashion brands and ventures
  • Goal to prove no compromise between exceptional design, affordable prices, and sustainable solutions
  • Values-driven organization with 7 unique values
  • Inclusive company culture

Equal Opportunity

  • We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
  • All your information will be kept confidential according to EEO guidelines