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About the Role

The Security Officer will safeguard the hotel, guest, and associates' property from vandalism, theft, and crime. This role involves monitoring and controlling movement at the staff entrance, handling tasks with diplomacy and efficiency, and recording visitor belongings. The officer will ensure unauthorized personnel do not access hotel floors and back-of-house areas, be familiar with the hotel layout, and check current events and functions during their shift. Additionally, they will patrol assigned areas to ensure the safety and comfort of guests.

Responsibilities

Safeguard the hotel, guest and associates’ property from vandalism, theft and any kind of crime
Monitor and control the movement of all associates, visitors, and contractors leaving or entering the hotel through the staff entrance
Handle all tasks with diplomacy, tact, appropriate discretion and efficiency
Record and control all visitors’ belongings / items when entering and leaving the hotel premises through the associate entrance or loading dock
Ensure that unauthorized personnel do not gain access to the hotel floors and back of the house areas
Be fully conversant with every detail of the hotel layout
Ensure to check all current events, activities, and functions at the time of duty
Patrol the areas of responsibility and ensure the safety and comfort of all guests

Requirements

Minimum 2 years of security or law enforcement experience
Luxury hotel experience preferred
Enjoy working in a dynamic, creative and fast-paced environment
Outgoing and people-oriented personality
Effective interpersonal skills and a great team player
Reading, writing and oral proficiency in the English language
Familiar with State and local safety regulations (i.e., OSHA)
CPR/First Aid certified is a plus
Spanish/Tagalog/Mandarin proficiency is a plus

Skills

Security
Law enforcement
Diplomacy
Tact
Discretion
Efficiency
Interpersonal skills
Team player
English proficiency
OSHA regulations
CPR
First Aid

Location

San Francisco

Work Type

Full-time

Experience Level

Minimum 2 years

Education Level

CPR/First Aid certified is a plus

Salary/Compensations

$33.72 per hour

Benefits

Generous medical, dental & vision insurance plans
401k Retirement plan
8 weeks of New Parental Leave
Pay Fur Baby/Pet Insurance
Inclusive and diverse employee engagement & recognition events all year-round
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary Employee Meals
Paid holidays, vacation & sick days
Laundered Employee Uniform

About the Company

Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect.
The team members create exceptional guest experiences through a commitment to luxury with genuine heart.
The company believes in recognizing individuals and providing a world-class employee experience.
Four Seasons' purpose is to create lasting impressions by fostering genuine connections.
The Four Seasons Hotel San Francisco is a modern oasis in an exciting city location, ideal for business, connections, and celebrations.
The hotel is situated near Union Square, diverse culinary scenes, and top Bay Area attractions, offering newly renovated rooms inspired by San Francisco's natural beauty.
It overlooks Yerba Buena Gardens and is close to the financial district, Moscone Convention Center, SFMOMA, and the Contemporary Jewish Museum.

Equal Opportunity

Four Seasons is an Equal Opportunity, Affirmative Action employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
Pursuant to the San Francisco Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for employment.