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About the Role

The Human Resources Generalist II executes core HR functions with increased autonomy and partners with leadership to support employee lifecycle activities and policy compliance.

Responsibilities

• Assigns, tracks, and documents employee compliance with required training; Partners with managers to address gaps.
• Facilitates background checks, onboarding, and orientation processes.
• Leads employee engagement initiatives, including recognition and retention programs.
• Administers core HR programs.
• Serves as a resource for employees and managers, addressing moderate to complex HR questions.
• Observes and supports employee investigations and disciplinary actions.
• Supports audits and ensures company practices align with employment laws and HR best practices.
• Stays informed on HR trends, legal updates, and system improvements.
• Coaches supervisors on HR policy.
• Maintains and regularly audits HRIS and employee file integrity and accuracy.
• Assists with HR project implementation and data reporting.

Requirements

• 2-5 years of successful experience in human resources.
• Understanding of general human resources policies and procedures.
• Knowledge of federal and state employment laws; experience with multi-state law desired.
• Must have in-depth knowledge of all major categories of employment relationship, including employee relations, safety and work environment, training, recruitment, statistical analysis, workers compensation and benefits.
• Ability to effectively analyze data and provide recommendations.
• Position may require some travel.

Skills

• Excellent communication and people skills
• Outstanding knowledge of MS Office
• Willingness to learn American Sign Language and Deaf culture
• PHR or SPHR Certification preferred but not required.

Experience Level

• 2-5 years

Education Level

• BA/BS desired

About the Company

• ZP Better Together is one of the nation's most extensive communication services for the deaf and hard-of-hearing communities.
• As a leading provider of onsite interpreting services, video relay service, and video remote interpreting, the Company delivers a wide array of options designed to meet the unique communication needs of its customers.
• ZP Better Together's vision is to provide high-quality services with innovative products that break down communication barriers for its customers.
• We strive to change the game because we believe communication access is a right worthy of utmost respect and because every conversation matters.
• We are experiencing tremendous growth and are looking to add strong expertise to our world-class teams!

Equal Opportunity

• ZP Better Together is an Equal Opportunity Employer.