Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Metro Vein Centers is seeking a hands-on IT Support Technician to join their IT team at the New York HQ. This role will provide dedicated in-person IT support for corporate staff and surrounding clinic operations, handling troubleshooting, device deployments, and ensuring clinic technology functions smoothly.

Responsibilities

• Provide in-person IT support to corporate headquarters staff in NY and surrounding New York, New Jersey, Connecticut, Pennsylvania, and other surrounding clinic locations as they open
• Serve as the primary onsite point of contact for hardware, software, and connectivity issues
• Configure, image, and deploy workstations, laptops, printers, and peripheral equipment
• Manage user onboarding and offboarding, including account setup, device provisioning, and day-1 IT orientation
• Manage support tickets, maintaining SLA compliance and documentation standards
• Assist with MDM enrollment, compliance monitoring, and patch management
• Assist with setup and future support for new clinic openings
• Conduct user training on IT tools, security awareness, and self-service portal usage
• Coordinate with the network and security teams on escalated issues and IT projects
• Maintain accurate inventory of IT assets
• Adhere to HIPAA requirements and internal data security policies
• Other related IT support duties as assigned

Requirements

• 2–4 years of experience in IT support, helpdesk, or desktop support
• Experience supporting users in a multi-location or clinical environment preferred
• Strong working knowledge of Windows and/or macOS
• Familiarity with Google Workspace
• Basic understanding of networking: LAN, Wi-Fi, VPN, DNS
• Experience with device management
• Excellent customer service, communication, and organizational skills
• Ability to prioritize and manage multiple issues in a fast-paced, patient-driven environment
• Ability to travel up to 80% across clinic locations as required
• Being onsite during business/clinic hours
• Self-motivated with the ability to work independently and manage time effectively in the field
• Valid driver’s license and reliable transportation

Skills

• Healthcare or regulated environments (HIPAA)
• EMR/EHR systems
• IT ticketing systems
• CompTIA A+, Network+, or equivalent certification
• Clinic or medical office technology support

Location

• New York HQ
• New York
• New Jersey
• Connecticut
• Pennsylvania

Work Type

• Onsite
• Full-time

Experience Level

• 2-4 years of experience

Salary/Compensations

• $60,000—$72,000 USD

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Generous Paid Time Off (PTO) + Paid Company Holidays
• Company-Paid Life Insurance
• Short-Term & Long-Term Disability Insurance
• Employee Assistance Program (EAP)
• Career Growth & Development Opportunities

About the Company

• Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments.
• Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs.
• With over 70 clinics across 8 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment.
• We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry.
• Our values guide everything we do: Patients First, Always; Stronger Together; A Can-Do Spirit; Results That Make a Difference; Commitment to Growth.

Equal Opportunity

• Metro Vein Centers is an Equal Opportunity Employer.
• We’re committed to creating a workplace where everyone feels seen, heard, and supported.
• We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.
• This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination.