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About the Role
Perform a vital part of the patient care process by coordinating courier routes, scheduling specimen pickups, and ensuring clients have the necessary supplies to submit samples to the lab for testing. Handle incoming calls, prioritize tasks, and interact with a variety of clients, committing to customer-focused service. Champion safety, compliance, and quality control.
Responsibilities
- Coordinate courier routes
- Schedule specimen pickups
- Ensure clients have necessary supplies
- Handle incoming calls
- Prioritize tasks
- Interact with a variety of clients
- Commit to customer-focused service
- Champion safety, compliance, and quality control
Requirements
- High School Diploma or equivalent
- Exceptional communication skills
- Ability to work in a fast-paced environment, under time constraints, without close supervision
- Physical capability of regular standing, bending, pushing, pulling, and lifting (up to 50lbs)
- Incidental exposure to Protected Health Information (PHI)
- Employees will be trained on reasonable safeguards and expected to abide by all applicable privacy, confidentiality and security standards
Skills
- Multi-tasking
- Organization
- Problem-solving
- Customer service
- Logistics
- Medical terminology
Location
- USA
Work Type
- Full-time
- First shift
- 25 hours per week
Experience Level
- 1 year of experience in a logistics or customer service role (preferred)
Education Level
- High School Diploma or equivalent
- Associate's degree (preferred)
Benefits
- Free lab services for you and your eligible dependents
- Work-life balance, including Paid Time Off and Paid Holidays
- Competitive benefits including medical, dental, and vision insurance
- 401(k) with a generous company match
About the Company
- Sonic Healthcare USA is a subsidiary of Sonic Healthcare Limited, one of the world's largest medical diagnostic companies.
- Provides laboratory services to medical practitioners, hospitals and community health services.
- Operations in eight countries, on three continents, serving over 100 million patients annually.
- A leading provider of state-of-the-art laboratory services and pathology practices throughout the USA.
- Nearly eight thousand US-based employees, 330 Pathologists, serving over 30 million patients per year.
- Operates under a federated business model emphasizing medical leadership and community-based testing services.
- Certified as a Great Place to Work employer.
- Dedicated to creating a supportive and inclusive environment.
- Emphasizes teamwork and innovation.
- Values team members.
Equal Opportunity
- Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees.
- Prohibits discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.