About the Role
Join Devon Self Storage as a Full-Time Assistant General Manager in Yaphank, NY. This customer-focused role offers career growth without traditional retail hours. You will be responsible for creating a great customer experience, from assisting customers with storage unit selection to completing sales and managing property upkeep.
Responsibilities
- Ensure the store is opened, closed, and secured each business day.
- Meet and exceed sales goals through rentals, protection plans, and merchandise.
- Ensure products are ordered, received, stocked, priced, and displayed efficiently.
- Assist the General Manager with the online auction process.
- Build and maintain long-lasting customer relationships by helping customers find the right storage solutions.
- Deliver a personalized, high-touch customer experience.
- Process payments, balance receipts, and complete bank deposit drops.
- Conduct daily property walkthroughs for safety inspections and lock checks.
- Clean storage units.
- Open and close storage doors.
- Complete tasks requiring lifting of 30+ lbs.
- Perform light maintenance, including mopping, sweeping, changing light bulbs, cleaning bathrooms, and other light maintenance and landscaping duties.
Requirements
- High School Diploma or Equivalent
- Ability to lift 30+ lbs.
- Strong customer service skills and communication required.
- Proven ability to work independently when needed and follow through on assignments.
- Valid driver's license and insurance with access to reliable transportation used during the workday to travel to vendors and/or other worksites.
- Strong ability to manage multiple tasks simultaneously.
- Basic to moderate knowledge of Microsoft Office software, including Word, Excel & Outlook.
- Ability to regularly perform indoors and outdoors with exposure to adverse environmental conditions, weather, noise extremes, and chemical, debris, and traffic hazards.
- Pre-employment background checks and drug screening are performed.
Skills
- Customer Service
- Sales
- Communication
- Independent Work
- Task Management
- Microsoft Office Suite (Word, Excel, Outlook)
Location
- Yaphank, NY
Work Type
- Full-time
- In-store
Experience Level
- Internal promotion opportunity
Education Level
- High School Diploma or Equivalent
Salary/Compensations
- $19.52 - $23.42 hourly
- Uncapped monthly performance-based bonus
Benefits
- Medical/Dental/Vision insurance (PPO)
- Participation in the company 401(k) plan with a company match
- Vacation Time
- Nine Paid Holidays
- Three floating holidays per year
- Sick time
- Tuition reimbursement opportunity
- Company-paid life insurance equaling your annual base salary
- Company-paid short-term and long-term disability
- Paid Parental Leave
About the Company
- Devon Self Storage is a nationwide team of problem-solvers, leaders, and customer service champions with over 200 locations.
- Founded in 1988, Devon has owned, managed, and developed self-storage properties in 32 states.
- Devon Self Storage is a member of The Inland Real Estate Group of Companies, Inc.
- Both Inland and Devon are headquartered in Oak Brook, Illinois.
Equal Opportunity
- We are a drug-free workplace. Pre-employment background checks and drug screening is performed on all new hires, in accordance with applicable laws and regulations.
- We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.
- We are an E-Verify employer.
