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About the Role

The Revenue Cycle Specialist is responsible for managing revenue cycle processes to ensure timely, accurate, and compliant reimbursement for hospice services, with a primary focus on Medicare Part A billing and collections. This role oversees claims submission, payment posting, accounts receivable follow-up, denial management, and appeals, ensuring compliance with CMS regulations and organizational policies.

Responsibilities

Manage the complete Medicare Part A revenue cycle, including notice of election processing, billing, payment posting, accounts receivable follow-up, and reimbursement reconciliation.
File Notices of Election (NOEs/81A) timely and accurately.
Review the Medicare Common Working File (CWF) and verify Medicare eligibility, certification periods, benefit days, and primary payer status.
Coordinate monthly billing activities with Nursing, Clinical, and Administrative staff to ensure accurate and timely billing for all payers, with emphasis on Medicare Part A reimbursement.
Perform pre-billing quality assurance reviews using established month-end accounts receivable checklists to ensure billing accuracy and compliance.
Generate, review, and submit primary and secondary claims for Medicare Part A and other payers in accordance with CMS billing guidelines.
Monitor claim status, research claim edits and rejections, resolve billing issues, and resubmit corrected claims to ensure timely reimbursement.
Utilize Direct Data Entry (DDE), Medicare systems, clearinghouses, and other payer portals to research claim status and resolve outstanding accounts receivable.
Prepare and process claim corrections, retroactive billing adjustments, reopenings, reconsiderations, and appeals as necessary.
Run retroactive change reports and generate or adjust claims based on changes affecting reimbursement.
Post Medicare payments, contractual adjustments, and remittance advice (ERA/EOB) accurately within the patient accounting system, including hospice per diem and consulting physician payments.
Process consulting physician invoices and ensure accurate billing and payment reconciliation throughout the month.
Monitor accounts receivable aging reports, investigate outstanding balances, and perform timely follow-up to maximize collections and reduce days in accounts receivable.
Identify, investigate, and resolve denied, rejected, underpaid, or unpaid claims while documenting all account activity.
Follow up on all services that have not been billed to ensure complete and timely claim submission.
Bill charity care accounts in accordance with organizational policies and processes, approve charity write-offs, and bad debt adjustments.
Verify patient insurance eligibility, benefits, and Medicare entitlement and ensure all required documentation supports medical necessity and billing requirements.
Ensure compliance with CMS regulations, Medicare Administrative Contractor (MAC) requirements, HIPAA, and organizational policies.
Maintain current knowledge of Medicare Part A regulations, hospice billing requirements, reimbursement methodologies, and industry best practices.
Monitor revenue cycle key performance indicators (KPIs), identify reimbursement trends, and recommend process improvements to enhance operational efficiency and reduce denials.
Maintain complete and accurate patient financial records and supporting documentation in the electronic health record and billing systems.

Requirements

High school diploma or equivalent required.
Minimum of three (3) years of experience in healthcare revenue cycle, medical billing, or patient financial services, with emphasis on Medicare Part A billing.
Strong knowledge of Medicare Part A reimbursement methodologies, institutional billing, and CMS regulations.
Experience with UB-04 (CMS-1450) institutional claim submission.
Knowledge of Medicare Administrative Contractor (MAC) processes, claim corrections, appeals, and denial management.
Experience using electronic health records (EHR), patient accounting systems, and claims management software.
Proficiency with Microsoft Office applications, particularly Excel.
Strong analytical, organizational, and problem-solving skills.
Excellent verbal and written communication skills.
Ability to manage multiple priorities while maintaining accuracy and meeting productivity standards.

Skills

Medicare Part A billing
Claims submission
Payment posting
Accounts receivable follow-up
Denial management
Appeals
CMS regulations
UB-04 (CMS-1450)
Medicare Administrative Contractor (MAC) processes
Electronic health records (EHR)
Patient accounting systems
Claims management software
Microsoft Office
Excel
Analytical skills
Organizational skills
Problem-solving skills
Verbal communication skills
Written communication skills

Location

Spicewood - Austin, TX 78759

Work Type

40 HRS - 1 FTE
M-F 8A-5P

Experience Level

Minimum of three (3) years of experience

Education Level

Associate degree in healthcare, Business, Accounting, or a related field preferred.
Certified Medical Reimbursement Specialist (CMRS), Certified Professional Biller (CPB), or other relevant healthcare revenue cycle certification preferred.

About the Company

All comments, actions and behaviors have a direct effect on the public’s perception of Hospice Austin.
Interactions with patients, family members, physicians, referral sources, visitors, co-workers, etc. must be in a manner that is courteous, respectful, cooperative and professional.
This behavior should promote an atmosphere of teamwork and positive relations.