Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Angle Health is seeking a highly organized and detail-oriented Renewal Operations Coordinator to support the Renewal Team through operational coordination, administrative support, and special projects. This role ensures internal workflows, documentation, and cross-functional coordination are completed efficiently, allowing Renewal Managers to focus on customer relationships and renewal strategy.

Responsibilities

• Provide administrative and operational support to multiple Renewal Managers.
• Review renewal documentation for completeness and accuracy.
• Coordinate the collection and organization of required renewal documentation.
• Monitor shared renewal inboxes and route requests.
• Update HubSpot, Zendesk, and internal systems with accurate notes and documentation.
• Organize and maintain electronic renewal files and shared department resources.
• Assist with quality assurance reviews of renewal documentation.
• Own and maintain the Renewal Team's operational calendar.
• Monitor upcoming deadlines and proactively remind team members of critical dates.
• Coordinate cross-functional follow-up with Underwriting, Implementation, Billing, Eligibility, Product, Engineering, and Account Management.
• Escalate operational roadblocks or timing concerns to Renewal Managers and leadership.
• Support the Renewal Team during peak renewal periods by helping prioritize administrative tasks.
• Support department initiatives focused on improving operational efficiency.
• Assist with documenting and maintaining standard operating procedures (SOPs).
• Maintain department templates, forms, and shared resources.
• Participate in testing new workflows, tools, and process enhancements.
• Assist leadership with operational projects and other initiatives.
• Coordinate internal meetings and document action items.
• Maintain department documentation and shared resources.
• Assist with maintaining standardized communications and templates.
• Provide general administrative support to ensure the Renewal Team operates efficiently.

Requirements

• 1–3 years of experience in administrative support, operations, project coordination, customer service, or employee benefits.
• Exceptional organizational and time management skills.
• Strong attention to detail and commitment to accuracy.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong problem-solving skills and the ability to work independently.
• Collaborative mindset with a passion for supporting team success.
• Experience in the health insurance or employee benefits industry.
• Familiarity with HubSpot CRM.
• Experience using Zendesk or similar ticketing platforms.
• Proficiency in Microsoft Office or Google Workspace, particularly Excel.
• Experience supporting cross-functional operational teams.

Skills

• Organizational skills
• Time management skills
• Attention to detail
• Accuracy
• Written communication skills
• Verbal communication skills
• Ability to manage multiple priorities
• Ability to meet deadlines
• Problem-solving skills
• Ability to work independently
• Collaborative mindset
• HubSpot CRM
• Zendesk
• Microsoft Office
• Google Workspace
• Excel

Location

• Central Standard time zone

Work Type

• Remote

Experience Level

• 1-3 years

Benefits

• Competitive compensation
• Stock options
• 100% company-paid comprehensive health, vision & dental insurance for you and your dependents
• Supplemental Life, AD&D and Short-Term Disability coverage options
• Discretionary time off
• Relocation assistance
• Paid parental leave
• Flexible return to work policy
• Work-from-home stipend
• Company provided meals for in-office employees
• 401(k) account
• Opportunity for rapid career progression

About the Company

• Angle Health believes the healthcare system should be accessible, transparent, and easy to navigate.
• Angle Health is an AI-native, integrated healthcare company replacing legacy systems with modern infrastructure.
• Angle Health is a healthcare startup on a mission to make our health system more effective, accessible, and affordable to everyone.
• The team has experience running large hospitals and health plans, serving on federal healthcare advisory boards, and solving complex problems at Palantir.
• Employees have the opportunity to grow personally and professionally, own large parts of the business, and scale with the company.

Equal Opportunity

• Angle Health is proud to be an Equal Employment Opportunity and Affirmative Action employer.
• We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
• Angle Health is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.