About the Role
The Team Leader assists the Schlotzsky’s management team in all aspects of shift management to ensure successful operations, guest service, and achievement of financial targets.
Responsibilities
- Ensure all restaurant areas are maintained to Brand standard.
- Ensure recipe and prep standards are followed at all times.
- Ensure cash handling procedures are properly followed at all times.
- Ensure safety and security standards are maintained and followed at all times.
- Ensure food safety standards are maintained at all times.
- Address guest issues and consult with management regarding complex issues.
- Maintain a positive working relationship and provide employees with direction and feedback.
- Communicate employee performance and policy/procedure violations to management.
- Adhere to Company procedures relating to cash handling, safeguarding of cash, making deposits, auditing the safe, and documenting cash variances.
- Maintain confidentiality of safe combination and security code.
- Monitor food product temperatures and ensure proper coding and dating.
- Maintain a calm and positive disposition when faced with a challenging situation.
- Become familiar with and adhere to all Company policies and procedures.
- Maintain a positive attitude and follow manager direction.
- Adhere to strict safety and sanitation standards.
- Report to work timely for each scheduled shift.
- Arrive and depart from work meeting all uniform and grooming standards.
Requirements
- Must be at least 18 years of age.
- Proficient and knowledgeable of procedures for all kitchen stations and guest service stations.
Location
- Schlotzsky’s corporate location
Work Type
- Full-time
About the Company
- Schlotzsky’s corporate location
