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About the Role

The Lead, Delivery Tooling & Data Platform is responsible for enabling consistent, reliable, and scalable delivery tooling and data platforms across the enterprise. This role acts as a bridge between data and business teams, leveraging technical expertise and business process understanding to drive practical, business-aligned solutions. You will guide Planview modernization initiatives and ensure delivery tooling and data capabilities align with enterprise needs.

Responsibilities

Guide as the Lead, Delivery Tooling & Data Platform owning the full lifecycle of the Planview Portfolios platform
Configure, maintain, and optimize Planview modules
Manage stakeholders to promote cross-functional collaboration and improve end-to-end delivery flow
Measure and refine Agile metrics (e.g., cycle time, throughput) to evaluate team health and customer value delivery
Enable reliable delivery data through effective use of delivery data platforms, reporting layers, and integrations
Ensure data from delivery tools is accurate, consistent, and accessible for analytics and reporting
Design and implement reporting dashboards for stakeholders, including C-suite
Partner with analytics, data, and platform teams to improve data reporting, automation, and integration leveraging AI
Oversee financial management and budgeting
Manage resource and capacity planning
Oversee time reporting
Manage strategic portfolio and investment
Lead or support system upgrades and rollouts of new Planview features and modules
Provide application support, issue resolution, and performance optimization
Manage user access, roles, and resource lifecycle administration
Define and maintain standards, controls, and usage guidelines for delivery tooling and data visualizations using MS Excel, Planview analytics and reporting tools, Power BI, and SQL queries
Support governance forums by enabling accurate and timely delivery data and tooling insights
Partner with stakeholders to understand portfolio, reporting, visualization, and decision-support needs
Translate business requirements into Planview reporting solutions
Deliver tailored training (1:1 and group) for project managers, executives, and delivery teams
Develop clear training materials, job aids, and reference documentation
Present insights and recommendations to both technical and non-technical leadership audiences
Collaborate across IT and business teams to drive adoption and continuous improvement
Apply change management practices to ensure successful implementation and sustained usage
Translate complex technical concepts into measurable business value, bridging the gap between data capabilities and organizational OKRs

Requirements

5+ years of hands-on experience with Planview Portfolios
Comfort with Jira tools (nice to have)
Advanced proficiency with Microsoft Excel, Tableau and Microsoft Access
Proven experience using analytics and reporting tools (e.g. Power BI, Tableau, Power Platform)
Training in SQL, relational databases management systems (RDBMS) such as SQL or MS Access and/or data analysis
Experience working within or alongside a Portfolio Management Office (PMO/EPMO)
Strong facilitation, mentoring, and conflict resolution skills
Ability to coach at all levels—from hands on delivery teams to senior leadership
Demonstrated success improving team health, delivery flow, and customer centric practices
Excellent communication and storytelling skills, with the ability to influence without authority
Planview Portfolios Administrator Certification (nice to have)
Strong understanding of data flows, system integrations, and reporting architectures
Experience with requirements gathering, testing, deployment, and vendor/SOW management
Strong analytical, problem-solving, and conceptual thinking skills
Familiarity with Agile, Scrum, iterative, and waterfall delivery methodologies
Eligibility to work full-time in Canada
Successful candidates will be required to complete background checks, which may include: Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check

Skills

Advanced data analysis
Microsoft Excel
Tableau
Microsoft Access
Power BI
Power Platform
SQL
Relational databases management systems (RDBMS)
Data analysis
Planview Portfolios
Jira
Agile
Scrum
Iterative delivery methodologies
Waterfall delivery methodologies
Communication
Storytelling
Facilitation
Mentoring
Conflict resolution
Change management

Location

Canada

Work Type

Hybrid

Experience Level

5+ years

Education Level

Bachelor’s degree in Statistics, Computer Science, Information Systems, Business or related fields

Salary/Compensations

$120,000.00 - $140,000.00

Benefits

Short-term incentive plan
Generous vacation and wellness days
Comprehensive employer-paid benefits coverage
Market-leading employer-funded RRSP program
Flexible hybrid work model
Free and confidential 24/7 employee & family assistance program
Pregnancy and parental leave top-up
Charitable donation matching with United Way

About the Company

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.
Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection.
Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.
As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions.
Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.
Interac empowers Canadians to transact digitally with confidence by providing payment and value exchange services.
In helping to develop the future of money and data in Canada, security is the core of everything we do.
We help keep Canadian customers safe and secure when transacting.
With nearly 300 financial institutions connected to our network, Canadians choose Interac products over 20 million times a day on average to exchange money.
Interac champions workplace culture, community, and corporate citizenship.
We are proud to be one of Canada’s leading and most trusted financial brands.
Interac Corp. only posts jobs on this careers site and verified corporate channels.
We will never ask for payment or personal financial information.
For more information, visit In The Know.

Equal Opportunity

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace.
We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together.
That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.
If you require accommodation during any stage of the application or recruitment process, please contact us at humanresources@interac.ca. We will work with you to meet your needs.