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About the Role

As a Senior Salesforce Solution Architect at Epicor, you will translate complex business requirements into scalable technical solutions across Salesforce CPQ, Billing, Revenue, and related systems. You will design and deliver high-quality implementations, ensuring alignment with platform best practices, security standards, and performance expectations, while leading solution architecture from concept through deployment and adoption.

Responsibilities

Translate complex business requirements into scalable functional and technical solution designs across Salesforce ecosystems
Lead architecture and end-to-end solution design for Salesforce CPQ, Billing, Revenue, and adjacent business systems
Design and implement Salesforce solutions using declarative tools such as Flows, validation rules, approval processes, and custom objects
Evaluate current-state vs. future-state architectures, identifying gaps and recommending improvements aligned to industry best practices
Ensure solutions are secure, scalable, performant, and aligned with Salesforce platform governance and lifecycle standards
Provide technical leadership, mentorship, and guidance to junior developers and cross-functional team members
Troubleshoot and resolve complex CPQ and Billing issues while staying current with new Salesforce features and enhancements

Requirements

Bachelor of Science degree in Computer Science, Information Technology, or equivalent experience
8+ years’ experience in Salesforce administration and platform development within enterprise environments
5+ years’ experience supporting Salesforce CPQ, Salesforce Billing, or equivalent solutions
Demonstrated experience leading large-scale Salesforce initiatives from requirements gathering through deployment
Strong understanding of Salesforce security, governance, release management, and platform lifecycle management
Proven expertise in business analysis, process mapping, solution design, and stakeholder facilitation
Excellent analytical, problem-solving, communication, and time management skills in fast-paced environments

Skills

Salesforce CPQ
Salesforce Billing
Salesforce Revenue
Salesforce platform governance
Salesforce lifecycle management
Business analysis
Process mapping
Solution design
Stakeholder facilitation
Analytical thinking
Problem-solving
Communication
Time management
Conga document generation
Quote template design
Apex
Visualforce
Lightning Web Components
Salesforce APIs

Location

Hybrid

Work Type

Hybrid

Experience Level

Senior
8+ years’ experience in Salesforce administration and platform development
5+ years’ experience supporting Salesforce CPQ, Salesforce Billing, or equivalent solutions

Education Level

Bachelor of Science degree in Computer Science, Information Technology, or equivalent experience

Benefits

Comprehensive health and wellness benefits
Opportunities for mentorship, continuing education, and focused career goal setting
Free LinkedIn Learning licenses
Mentoring Program
Geographically specific programs to balance the cost of education
Inclusive, global workplace
Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect
Comprehensive support for international relocations and permanent residency processes

About the Company

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We’re Proactive, Proud, Partners. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
At Epicor, we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers' success and our growth as a business. We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners to the world’s most essential businesses – the hardworking companies who make, move, and sell the things the world needs.
Thank you for considering a career with Epicor. Whether you're exploring opportunities on our careers page, preparing for a phone screen or interview, have already applied, or have been through our application process, we appreciate your interest and the time you have invested. We are committed to showing you how much we care about your future. Epicor Career Assistant can help you land a job nearly 2.5x faster than the national average. We've brought you the best job searching tools all in one place, at no cost to you. At Epicor, we believe putting people first is the right thing to do. Click here to get started.
At Epicor, we are committed to upholding the highest standards of integrity and transparency. We have become aware of phishing scams where individuals pose as our recruiters, hiring managers, and/or HR Business Partners to obtain personal information. These scams can seem legitimate, but it's important to know how to protect yourself. How to Identify Phishing Scams: Epicor Will Never Ask for Payment: Our recruiters will never ask for payment to apply for a position or as a condition of employment. For example, any required background check will be facilitated by Epicor. Beware of Misleading Communications: Do not pay any fees to individuals, agencies, or employment portals related to an interview or other interaction with Epicor. Epicor will not be responsible for any loss or damage suffered. Verify Authenticity: All legitimate Epicor communication will come from the following alias/domains: "Workday@epicor.com", "Recruiting@epicor.com", and/or "First name.Last name@epicor.com". The only valid domain is www.epicor.com. Verify job positions on our careers site at jobs.epicor.com and confirm that the recruiter you speaking to is listed on the requisition. Be cautious of generic emails and check for misspellings of Epicor or non-Epicor email addresses (e.g., gmail.com, yahoo.com, or even close variations like @epicor.talent.com). If you have any questions or encounter any suspicious emails, job postings, and/or communication from what appears to be Epicor, please report them to recruiting@epicor.com immediately.

Equal Opportunity

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. We are an equal-opportunity employer.