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About the Role

The Thought Leader Liaison (TLL) is responsible for executing CAPLYTA® Key Opinion Leader (KOL) engagement plans and peer-to-peer strategies within an assigned geography, ensuring high-quality, compliant delivery of customer engagement activities. This role is accountable for building strong relationships with academic and community KOLs, executing educational and engagement programs, and capturing meaningful field insights that inform continuous improvement of Brand initiatives. The TLL operates as a field-based execution partner, translating Brand priorities into effective customer engagement, ensuring consistent delivery of programs, and maintaining a strong understanding of local market dynamics. This role contributes to overall brand performance through disciplined execution, customer-centric engagement, and insight generation, while operating in close alignment with cross-functional partners across Marketing, Medical, and Sales.

Responsibilities

Execute KOL engagement plans, peer-to-peer education programs, and faculty development activities within assigned geography, ensuring alignment with Brand priorities and compliance standards
Build and maintain trusted, long-term relationships with academic and community KOLs, establishing credibility as a valued partner and resource
Deliver high-quality, compliant speaker programs and customer engagements, ensuring consistency of messaging and execution
Support the planning and execution of advisory boards, congress activities, and product theater events, ensuring seamless delivery and strong engagement
Participate in and support key customer interactions and executive engagements, ensuring alignment with broader Brand objectives
Capture, document, and communicate field insights, customer feedback, and market observations in a structured and actionable manner
Apply insights and available analytics to refine execution approaches and improve engagement effectiveness over time
Coordinate with Brand Marketing, Medical Affairs, Sales Leadership, and other cross-functional partners to ensure aligned execution of engagement strategies
Maintain strong understanding of local market dynamics, treatment patterns, and competitive landscape to inform daily execution
Ensure strict adherence to legal, regulatory, and compliance standards, including speaker program requirements, customer engagement guidelines, and internal processes

Requirements

A minimum of a Bachelor’s degree is required.
Minimum 5–7 years of relevant pharmaceutical or biotech experience, including sales, marketing, medical, market access, or other field-based roles
Demonstrated experience executing field-based programs and engaging HCPs/KOLs in a compliant and customer-focused manner
Proven ability to deliver consistent, high-quality customer engagement and program execution within an assigned geography
Strong understanding of working within a matrixed organization, with ability to execute against established plans and priorities
Excellent communication skills, with demonstrated ability to capture, synthesize at a basic level, and communicate customer insights clearly and effectively
Ability to adapt to changing priorities and execute with discipline in a dynamic field environment
A valid Driver’s license issued in the United States.

Skills

Brand Marketing
Channel Partner Enablement
Coaching
Digital Strategy
Global Market
Learning Materials Development
Medical Affairs
Medical Communications
Organizing
Process Improvements
Program Management
Sales Enablement
Sales Presentations
Strategic Sales Planning
Strategic Thinking
Technical Credibility
Training People

Location

Boise, Idaho, United States
California (Any City)
Idaho (Any City)
Montana (Any City)
Oregon (Any City)
Portland, Oregon, United States
Sacramento, California, United States of America
San Francisco, California, United States of America
San Jose, California, United States of America
Seattle, Washington, United States of America
Washington (Any City)

Work Type

Field-based
Significant travel

Experience Level

5-7 years relevant pharmaceutical or biotech experience

Education Level

Bachelor's degree required
MBA or advanced degree helpful

About the Company

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
Our Neuroscience team tackles the world’s toughest brain health challenges including multiple sclerosis, Alzheimer’s disease, Parkinson’s disease, myasthenia gravis, epilepsy, major depressive disorder, bipolar disorder, schizophrenia, and autism. This patient-focused team helps address some of the most complex diseases of our time. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine.

Equal Opportunity

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law.
We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.